Inspector (Union) - Shenango Valley Transmission & Distribution

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities.  If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. 

Are you looking for a fantastic career at Aqua? We have a great opportunity for an Inspector.  This position performs a wide variety of duties, but not limited to, the operation, maintenance, repair, and locating of water distribution facilities for Aqua Pennsylvania.

ESSENTIAL DUTIES: (Primary Duties and Responsibilities)

• Operates and maintains water distribution system facilities.
• Responds to Pennsylvania One Call locates as well as other locates for construction projects.
• Reads and interprets maps, drawings, and schematics to include GIS data.
• Acts as a first responder in emergency situations.
• Receives work assignments in the work order management application and processes work orders and email using a tablet or computer.
• Safely and effectively operates, maintains, monitors, and/or controls distribution department equipment in accordance with departmental standard operating processes.
• Operates and maintains an assigned vehicle in accordance with all safety and maintenance processes, procedures, and guidelines.
• Elevates and reports unusual conditions in the distribution system to the supervisor.
• Responds to customer water service inquiries.  Meets with customer and resolves issues as needed.
• Performs housekeeping duties as assigned.
• Performs all activities in accordance with the proper use and maintenance of tools, instruments, and meter cleaning and test equipment.
• Assists with other tasks or projects as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).

QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications:

• High school diploma or GED
• A valid US Driver’s license
• A valid US Commercial Driver’s license (CDL) class A or acquire within the time frame specified in the bargaining unit agreement
• A class E Distribution license issued by the PA DEP or obtain one within 2 years as specified by the bargaining unit agreement
• If internal applicant, have a satisfactory work record (no more than one disciplinary occurrence in the last three years)
• Meet the physical qualifications established for this position
• May be required to pass reasonable test: oral, written, or practical to determine qualifications

KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)

• Ability to use a tablet or computer to receive and process work assignments
• Excellent written and verbal communications skills with the ability to communicate effectively (clearly, concisely and professionally) with customers
• Strong customer service skills
• Ability to work well under pressure
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment