Inside Sales Specialist

Be Part of Something Bigger

Join the Brewer team to play an important role in the continuum of care. More than medical exam tables and dental stools, our equipment provides security and comfort to providers and patients during some of life’s happiest and scariest times. Whether working in our front office or in manufacturing, our team works together to make a difference in a variety of healthcare environments.

It’s because of this that we create opportunities for our employees to socialize, share meals together, participate in recreational activities, give back to our communities and more. We believe that when the work you do serves a greater purpose, it shows in everything you do.

Core Values

At Brewer, we believe in:

• 📘 Learn – We continuously seek knowledge to drive innovation and improvement.
• 💡 Innovate – We develop creative solutions that meet the evolving needs of our industry.
• 🔒 Integrity – We operate with honesty and transparency in all our endeavors.
• 🤝 Collaborate – We work together, valuing diverse perspectives to achieve common goals.

Position Summary:

The Inside Sales Specialist provides tactical sales support, customer and distributor coordination, pricing administration, and business development support for the Medical and AES divisions. This position serves as a key internal resource for sales opportunities, quotes, demonstrations, pricing programs, distributor readiness, CRM data accuracy, reporting, and cross-functional follow-up.

Essential Responsibilities:

• Serve as a day-to-day point of contact for customer, distributor, and internal sales questions related to quotes, products, demonstrations, pricing, contracts, sales opportunities, order history, and program details.
• Support distribution partners by helping set up, communicate, administer, and maintain sales programs, pricing programs, growth incentives, and market readiness initiatives.
• Assist with preparation, notification, publication, and ongoing administration of pricing agreements; coordinate with Sales, Marketing, Customer Service, Accounting, and Operations to ensure pricing information is accurate and available in applicable systems.
• Support business development activities by coordinating account information, tracking opportunities, assisting with customer follow-up, preparing sales materials or reports, and supporting new opportunity development.
• Maintain accurate CRM data in Prophet or similar systems, including contacts, opportunities, customer details, distributor activity, government/international customer information, and sales lead status.
• Manage sales lead intake, distribution, follow-up, reporting, and status tracking to support timely response and conversion.
• Generate, modify, and analyze ad hoc sales reports, KPI information, forecasts, customer activity, and program performance data using Prophet, Power BI, Excel, or other available tools.
• Build and maintain strong working relationships with key customers, distributors, independent manufacturer representatives, internal sales team members, and cross-functional partners.
• Coordinate with Customer Experience, Operations, Production, Logistics, Accounting, and Marketing to support customer expectations, scheduling, order follow-up, deliveries, RMAs, invoices, shipping notifications, commissions, and bonus programs.
• Assist with show orders, trade show preparation, sales meetings, sample administration, demo policies, demo inventory tracking, and related follow-up activities.
• Monitor and support adherence to company sales policies, pricing procedures, quality policy, and operating philosophies in all activities.
• Ability to demonstrate product to customers including distributors and end users.
• Travel as needed to trade shows, distributor meetings, sales meetings, customer visits, and business development activities.
• Demonstrate Brewer’s core values of Learning, Innovation, Integrity, and Collaboration in all interactions

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.