Inside Sales Representative - New Ventures

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

 

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Inside Sales Representative – New Ventures is expected to acquire and retain customers while cross-sell existing customers through consultative sales and relationship building. This position has minimal travel with most communication occurring via phone, e-mail, internet-based seminars/meetings, etc. This position is expected to sell New Ventures products/services with proficiency while receiving support on more complex sales.

JOB RESPONSIBILITIES:

• Meet individual sales targets by following established sales processes and contributing to team goals.
• Identify and pursue leads through cold calling, follow-ups with former clients, and outreach to existing customers.
• Promote product and service offerings by educating current customers and identifying upsell opportunities.
• Support cross-functional efforts by collaborating with Sales, Marketing, and Customer Success teams on campaigns and initiatives.
• Assist prospects and customers by providing accurate product information and answering basic questions about features and benefits.
• Help prepare sales proposals and quotes, tailoring them to customer needs with guidance from senior team members.
• Participate in contract and pricing discussions, escalating complex negotiations.
• Maintain accurate records in the CRM system, including lead activity, customer information, and follow-up tasks.
• Collect customer input during interactions and share insights with the team to improve products and services.
• Engage in team projects and training sessions to enhance knowledge, support team success, and contribute to ongoing initiatives.

**Pay Range for this role is - $62,000 - $64,000

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

• 1-3 years of inside sales experience

• Proven track record of achieving sales goals within an inside sales environment.

• Experience presenting via the web in conjunction with RVPs and Technical Sales in high pressure situations.
• Experience in education or payment industry sales (particularly with technology and service sales) a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Ability to expand new business through inside sales.

• Creative decision making and analytical skills with the proven ability to think on your feet and arrive at solutions.

• Ability to establish rapport quickly with customers and maintain long-term relationships.
• Excellent verbal and written communication; strong interpersonal skills while displaying a high energy level and positive attitude.
• Team-oriented.
• Ability to initiate high-level interactive business conversations with decision makers.
• Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision-making process.
• Ability to build a strong pipeline, close new business, and expand relationships with new and existing customers.
• Highly motivated, driven, and results oriented, with the ability to work effectively in a fast-paced work environment.
• Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).
• Technical, with the ability to rapidly learn and understand new technologies.
• Strong follow-up skills and accuracy.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: