Inside Sales Representative

 

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

As an Inside Sales Representative, you will drive our company’s performance and growth. You will own mid-volume opportunities and support the region’s Field Sales Representatives by helping manage their pipeline, communicating with customers, help mature opportunities to a close-won stage, manage channel partner relationships, perform product demos and ensure the integrity of SFDC data.

About the Team

The Inside Sales team is a growing team of experienced Inside Sales representatives that help ecommerce sellers fulfill their products to their buyers using the most efficient and economical path. Inside Sales Representatives conduct demonstrations and manage opportunities within an assigned area. The role collaborates with our Field Sales Representatives to close deals. We are looking for driven folks with inside sales experience to join our growing Inside Sales team. The Inside Sales Representative position reports to our Inside Sales Manager.

What will you be doing?

• Close Sales Opportunities (Mid and High Volume)
• Document all activities in our CRM system to ensure efficient lead management
• Manage Channel Partner Relationships
• Support Field Sales Representatives
• Support USPS Sales Representatives
• Maintain expert-level knowledge on the company's product line. Performs comprehensive web–based product demonstrations.
• Use a customer-focused, consultative discovery approach to educate prospects on products/services to advance opportunities.
• Consistently respond to phone and e-mail sales inquiries in a timely, efficient and professional manner.
• Responsible for managing the region’s Field Sales Representative Opportunity Pipeline.
• Responsible for selling and closing all mid-volume Opportunities.
• Supports and manages channel partner relationships.

What are we looking for?

• Bachelor’s degree in Business or related field of study a plus
• Minimum of 1-2 years of experience working as an inside sales representative.
• Track record of over-achieving sales goals
• Heavy out-bound sales calls
• Excellent telephone and personal demeanor
• Strong ability to work cooperatively on a team with other sales representatives
• Effective listening and presentation skills
• Must have strong organizational, written, and oral communication skills
• Must be able to describe products and match their advantages to customer needs

What will make you stand out?

• Industry experience in eCommerce, transportation and/or logistics preferred

The Tech

• Working knowledge of G-suite
• Experience with Salesforce and Salesloft

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can