Inside Sales Representative

Who We Are:

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. 

Auctane’s Values

The Customer is our mission.

Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.

We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team.

We only play offense.

We’re on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly.

We expect exceptional outcomes.

We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees.

We are direct and authentic.

We have a genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

About The Team: 

The Inside Sales team is a growing team of experienced Inside Sales representatives that help ecommerce sellers fulfill their products to their buyers using the most efficient and economical path. Inside Sales Representatives conduct demonstrations and manage opportunities within an assigned area.  The role collaborates with our Field Sales Representatives to close deals. We are looking for driven folks with inside sales experience to join our growing Inside Sales team. The Inside Sales Representative position reports to our Inside Sales Manager.   

About The Role:

As an Inside Sales Representative, you will drive our company’s performance and growth.  You will own mid-volume opportunities and support the region’s Field Sales Representatives by helping manage their pipeline, communicating with customers, help mature opportunities to a close-won stage, manage channel partner relationships, perform product demos and ensure the integrity of SFDC data.  

****THIS POSITION IS LOCATED in Austin, TX and is on-site/in-office 3 Days a Week (Tues/Wed/Thurs).

Primary Objectives:

1. Close Sales Opportunities (Mid and High Volume)
2. Document all activities in our CRM system to ensure efficient lead management
3. Manage Channel Partner Relationships
4. Support Field Sales Representatives
5. Support USPS Sales Representatives

What You’ll Be Doing:  

• Maintain expert-level knowledge on the company's product line. Performs comprehensive web–based product demonstrations.
• Use a customer-focused, consultative discovery approach to educate prospects on products/services to advance opportunities.
• Consistently respond to phone and e-mail sales inquiries in a timely, efficient and professional manner.
• Responsible for managing the region’s Field Sales Representative Opportunity Pipeline.
• Responsible for selling and closing all mid-volume Opportunities.
• Supports and manages channel partner relationships.

What We Are Looking For:                                        

• Bachelor’s degree in Business or related field of study a plus
• Minimum of 1-2 years of experience working as an inside sales representative.
• Track record of over-achieving sales goals
• Heavy out-bound sales calls
• Excellent telephone and personal demeanor