Inside Sales Representative

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

 

You will be part of

 

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: 

 

• Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
• Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Paid training
• Boot allowance
• Company mentoring program
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

 

Inside Sales position selling equipment for manufacturer in a Business to Business environment. Embody Core Purpose to “Win Together to Exceed Customer Expectations”.

Main tasks and responsibilities

 

• Quotes prices and accurately prepares sales order for processing 
• Estimates date of delivery to customer, based on knowledge of WALTCO's production and delivery schedules
• Receives incoming calls including but not exclusive to gate orders, warranty questions, quotes, distributor information, and traffic/freight
• Builds relationships by responding to questions, problems, and needs of customers within assigned territory
• Proactive account management, increase customer service ratings within assigned territory
• Works closely with factory to monitor & manage customer orders
• Carries out responsibilities and duties in a consistent, mature, ethical, and professional manner at all times
• Support Outside Sales Team by being easy to work with, and following a customer need all the way through to satisfaction
• Working knowledge of business related computer systems, pc skills, including Google Docs, Windows, Microsoft Office, and Internet
• Performs order audits against Concept and SAP to verify accuracy 
• Ability to work a "swing" shift in order to cover West Coast hours of service
• Any other tasks that Sales Support Manager deems necessary for the position

What you’ll need to succeed

 

Education:

 

• Associate's degree or equivalent from a two-year college or technical school

 

Working experience:

 

• Six months to one year of related experience and/or training

 

Skills and competencies:

 

• Ability to work in an international business environment/in a matrix organization 
• Proven ability to drive and develop equipment business sales and profitability
• Proven ability to develop and manage customer relationships
• Results and achievement driven and eager to create long term relationships
• High integrity and excellent interpersonal and communication skills
• Strong business mind-set with financial skills
• Good technical skills and product knowledge

 

Personal attributes or qualities: 

 

• Finds our company values: caring, reliable and pioneering appealing and he/she can relate to these and how they will affect the responsibilities and accountabilities of the position
• High sense of urgency
• Service and customer focused
• Passionate about driving performance improvements
• Process oriented

Interested to join?

 

If you are excited about this opportunity, please submit your Resume/CV today for consideration!

 

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hirin