Inside Sales Rep
CRHAbout the role
Job ID: 512355
The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.
Position Overview
The Junior Sales Representative is an entry level sales role that includes a combination of inside and outside sales responsibilities. This role will engage with customers, build relationships, and contribute to revenue growth through inbound and outbound sales efforts and in-person client interactions.
Key Responsibilities (Essential Duties and Functions)
The duties and responsibilities include but are not limited to the following:
- Maintain and develop relationships with existing small and mid-level customer base.
- Meet with current and potential customers to present products/services.
- Identify customer needs and recommend appropriate solutions.
- Manage and sell to low volume accounts.
- Contact new accounts to provide company information and salesperson assignment/transition.
- Cultivate relationships to transition to appropriate sales reps as volume increase.
- Transition customers which salespersons are having a difficult time staying in contact with.
- Ability to provide quotes, print tickets, compile and complete necessary paperwork, and general record and bookkeeping.
- Participate in sales training and development programs.
- Represent the company at industry events and associations, networking opportunities and during customer meetings.
- Coordinate sales support activities between sales, billing and scale house operations.
- Ability to stay abreast on current market conditions, customers and competitor activities.
- Ability to record detailed customer information for sales rep use.
- Ability to learn and utilize company sales tools and applications as defined by the sales process (Sales Force, Material Quote).
- Provide a high level of customer service.
- Must be willing to answer calls after hours and on weekends when necessary.
Other Requirements:
- Display a professional and courteous attitude to co-workers, supervisors, and the public at all times.
- Must be willing to travel and work away from home when required.
- Must be willing to work nights and weekends when necessary.
- Report to the assigned job site ready to begin work at the designated start time.
- Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures.
- Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies.
- Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
- Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule.
- Effective oral and written communication skills.
- Actively contribute towards the development of a world class customer service team.
- Interpersonal skills and the ability to work with management and peers.
- The ability to communicate and understand information in a manner consistent with the essential functions of the job.
- Ability to maintain organization.
- Ability to be a self-starter, operating under general guidelines.
- Ability to provide and understand detailed information regarding specifications of products.
- Ability to complete tasks on time and under pressure.
- Proficient with Microsoft Office programs such as, Windows, Outlook, Excel, Word, and PowerPoint
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education and Experience
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