Inside Sales Associate

Allworth Financial (www.allworthfinancial.com) is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement.

Allworth Financial is a high growth, private equity backed, multi branch Registered Investment Advisor. Founded in Sacramento, California, in 1993 Allworth is primarily a fee-based, employee-centric fiduciary advisory firm, that prides itself on emphasizing client well-being and education. The business is a multi-billion dollar firm and is on track for continued growth through both acquisitions and strong organic growth. Allworth is considered a great place to work and was once again given the prestigious “Circle of Excellence” award by the National Business Research Institute for employee and client satisfaction in 2021, placing it among the best-loved brands in America. Allworth Financial was also recognized as a Barron's Top 40 RIA in 2022.

SUMMARY: The Inside Sales Associate partners closely with their assigned external sales representatives and advisors working to promote and sell Allworth’s financial advice solutions to prospective clients referred by outside partners. They are the first point of contact for external partners and prospective clients and are responsible for prompt meeting scheduling, accurate and timely data gathering and client deliverables, and generally overseeing the sales cycle to ensure a superior client experience and new business success. The role requires best-in-class relationship management and communication skills and excellent organizational skills. The ideal candidate is a natural relationship builder, ambitious, and has a strong sense of urgency and accountability to the task at hand. The Inside Sales Associate reports directly to the Chief of Staff but receives workflow direction from their assigned sales representatives and by meeting the demands of our external partners.  This position may occasionally travel to conferences and company meetings and events. 

The Inside Sales Associate works actively as part of a cross-functional, centralized support team to: (1) Serve as the first point of contact for incoming new business referrals, immediately acknowledging and acting on next steps for prospective clients and the referring partner; (2) Coordinate with all internal and external parties to make sure each step of the sales cycle is completed in an optimal timeframe; and (3) Oversee the onboarding process to ensure a superior client experience and new business success.

 DUTIES AND RESPONSIBILITIES:

1. First point of contact (35%)

• • Serve as the first point of contact for incoming new business referrals, immediately acknowledging and acting on next steps for prospective clients and the referring partner
  • Ensure introductory meeting is scheduled in a timely manner and in coordination with all involved parties
  • Gather and document initial client case information to facilitate the introductory meeting
  • Adhere to best-in-class response and turnaround times both initially and throughout the new business proces

2. Sales cycle oversight (35%)  

• Coordinate with all internal and external parties to ensure each step of the sales cycle is completed in an optimal timeframe
• Work to gather the information necessary to create and disseminate prospective client deliverables, including financial plans, investment proposals, and any supplemental presentation materials
• Oversee the onboarding process including paperwork packet creation and delivery to all appropriate parties, funding of accounts, and necessary communications

3.  Ongoing sales support (30%)

• Maintain superior knowledge of program-specific rules of engagement and systems
• Help to oversee assigned regional pipelines of new business opportunities
• Provide data management and systems-related support to assigned sales reps
• Report on the effectiveness of regional sales activity and tactics to leadership, as requested

 EXPERIENCE AND QUALIFICATIONS:

• College degree in finance, business or related
• 4+ years of insides sales, telesales, sales support or call center sales/service related experience in a financial services company
• Proven track record of consultative sales experience and the ability to build trust, rapport and hit performance goals
• Client service or relationship management experience a plus
• Willingness to travel occasionally
• Working knowledge of Salesforce