Inside Sales Associate

Job DetailsJob Location: Charleston Branch - Summerville, SC 29486Position Type: Full TimeSalary Range: $22.00 - $23.00Job Shift: Monday - Friday - Day ShiftCONKLIN METAL INDUSTRIES

Inside Sales Associate

Charleston, SC  •  Full-Time  •  Monday–Friday, 7:00 AM–4:00 PM


607 Tradeport Drive, Suite 100  •  Summerville, SC 29472


 

Be part of something brand new.

Our Charleston branch opened in November 2025, and we’re still building the team that’s going to make it great. That means you’re not walking into a machine — you’re walking into an opportunity. The right person for this role will help define what great looks like here from day one.

 

Conklin Metal Industries has been in business since 1874. We’re a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies, and we serve contractors and fabricators across the entire Southeast. We know this industry, we know our customers, and we take pride in doing the job right. If that’s the kind of place you want to work, read on.

 


WHAT YOU’LL DO


 

This isn’t a one-dimensional desk job. You’ll be the person who keeps the branch running smoothly — handling customer calls and walk-ins, supporting our Territory Managers in the field, processing orders with accuracy, and making sure our customers always have what they need. On any given day, you might be quoting a job, chasing down a delivery, or helping a contractor troubleshoot a product question. You’ll be good at all of it.

 

Customer Sales & Support


Answer inbound calls, emails, and walk-in customer inquiries with professionalism and product knowledge
Make proactive outbound calls weekly to keep relationships active and identify new opportunities
Support Territory Managers with quotes, order entry, and field-to-branch communication
Capture customer preferences — delivery schedules, product specs, special requirements — and make sure nothing falls through the cracks
Spot trends in customer buying and collaborate with the team on growth opportunities


 

Branch Operations & Administration


Process purchase orders, sales orders, and invoices with a high degree of accuracy
Manage returns, back-orders, and delivery tracking — and keep customers informed at every step
Maintain clean, organized records so the branch runs without surprises
Support the Corporate Credit and Item Maintenance teams on account and product inquiries
Provide backup sales coverage during peak times


 

Inventory & Product Knowledge


Track inventory needs and communicate with the Branch Manager and Replenishment team
Become the internal go-to for product questions — from customers and colleagues alike
Partner with Item Maintenance on new product setups


 


WHO THRIVES HERE


 

You don’t need to have sold sheet metal before. You do need to be the kind of person who takes genuine pride in accuracy, gets satisfaction from helping people solve problems, and doesn’t need someone looking over their shoulder to get things done right. Our best ISAs are the ones who are reliable, detail-oriented, and genuinely enjoy being the hub that everything runs through.

 





✓  You’re organized. You don’t drop balls, and you don’t let details slip.

✓  You’re a steady communicator. Customers and teammates count on you to follow through.

✓  You can hold multiple things at once. Fast-paced, varied days don’t rattle you — they energize you.

✓  You take ownership. If there’s a problem, you’re already working on the solution.

✓  You’re comfortable on the phone and in person. Selling isn’t scary — it’s just helping.





 


WHAT WE’RE LOOKING FOR


 






High school diploma or GED (higher education a plus)




Excellent phone skills and a customer-first mindset






Experience in administrative, distribution, or industrial roles




Ability to multitask and prioritize in a fast-paced environment






Strong Microsoft Office skills (Outlook, Word, Excel)




Sharp attention to detail and strong follow-through






Experience with ERP systems — Prophet 21/P21 a bonus




Comfortable working between office and warehouse environments






 


WHAT YOU’LL GET


 






Medical, Dental, and Vision Insurance




Annual profit-sharing program






Life Insurance




PTO and 10 company-paid holidays






401(k) with 4% company match




Overtime opportunities






 





Ready to build something great with us?

Apply today — we’d love to meet you.





 

Equal Opportun