Inside Account Executive

Job Title

About the role

Inside Account Executives are responsible for managing ongoing sales relationships within our Reseller Account teams. As a key member of the sales team, the Inside Account Executive will work with a variety of vendors to deliver innovative and advanced solutions to our reseller partners.

Duties/responsibilities

• Support the achievement of sales goals through exceptional customer service for resellers enabling the complete “quote to order” sales life cycle
• Responsible for reseller accounts in a specific geographic territory and manage a high volume of email requests
• Possess deep knowledge and understanding of any vendor products and programs assigned specific to the public sector.
• Expected to effectively and accurately recommend products, produce quotations, oversee order processing and provide customer service
• Cultivate strong relationships and act as the primary point of contact for reseller partners to ensure their satisfaction
• Cross-departmental collaboration with procurement, vendor partners, order entry team, and Account Managers.
• Maintain sales records in CRM system to facilitate pipeline tracking
• Consistently articulate DSS/Climb’s value proposition to partners in order to maintain and increase DSS/Climb’s footprint within each customer.
• Act as liaison between vendor partners and channel resellers to grow business and gain market share
• Will work with SLAs and maintain customer KPI requirements
• Assisting customers with maximizing upsell opportunities, such as multi-year, extended maintenance, cross-sell opportunities, etc.

About us

Climb Global Solutions, Inc., and Subsidiaries (the “Company”) is an information technology (“IT”) channel company providing both distribution and cloud technology solutions through its Climb Channel Solutions (“Climb”), Grey Matter and Climb Global Services operating segments. Climb is a specialty technology distributor focused on emerging data center and cloud-based products, delivering software and hardware to corporate resellers, value added resellers (VARs), consultants and systems integrators globally. Grey Matter US is a value-added reseller of software, hardware and services for U.S. and Canadian corporations, government organizations and academic institutions. Grey Matter is a UK-based software reseller and cloud service provider devoted to helping Developers, ISVs and tech-led companies succeed and focus on what they do best. Climb Global Services is a technical services team of cloud adoption and migration specialists, supporting all aspects of cloud adoption from migration to training and enablement services.

About you

Skills

• Entrepreneurial attitude and ability to work autonomously and within a team.
• Demonstrated customer service and selling techniques
• Excellent organizational skills and attention to detail.
• Ability to manage time effectively and prioritize tasks appropriately
• Strong communication and interpersonal skills.
• Ability to adapt to the needs of the organization and employees.
• Proficient with Microsoft Office Suite, Salesforce, or related software.

Behaviors

Builds relationships/ Collaboration

• The ability to develop, maintain and strengthen partnerships with others inside or outside the organization.

Winning – focus on results

• The ability to look for and seize business opportunities, willingness to go the extra mile.

Business acumen / Commercial focus

• Having an awareness of what drives profitability, understanding the marketplace and how our organization can increase market share.

Communication & Influencing

• Builds effective relationships and creates awareness of others through effective communication.

Decision making

• Being equipped to make necessary decisions that have a positive impact on the success of the company.

Accountability

• Takes responsibility for all actions, follows through on commitments.

Analysis and Planning

• The ability to tackle a problem by a using logical systematic approach.

Education and Experience Requirements

• Familiarity and comfortability with a team environment
• Bachelor’s degree preferred.
• Experience with Microsoft Office applications.
• Familiarity with Pipeline Management
• Comfortability with CRM programs

Key Performance Indicators

• Quote ac