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Infrastructure Devops Engineer

Financial Ombudsman Service
United Kingdomfull_timeVerifiedPosted 19 May 2025

About the role

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Infrastructure Engineer - Platforms

Are you ready to take your technical expertise to the next level? Join a dynamic and innovative team where you’ll be responsible for managing cutting-edge infrastructure systems and driving improvements across our platforms. If you have a passion for cloud technology, VMware, and Nutanix, and want to work in an environment that values growth and collaboration, this role is for you!

Permanent contract

Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

The team offers support 07:00-18:00 and you will be working on a rotational basis. Occasional out of hours work will be required, this will be paid or time off in lieu.

Salary Circa £65,000

Reporting to: – Infrastructure Platforms Manager

Location – London

Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

You’ll be using advanced technical knowledge to resolve issues, continually drive improvements and deliver enhancements, support both projects and business as usual drivers. That same knowledge and experience will also be key in supporting and maintaining the systems in your area, ensuring they work effectively, remain secure and up-to-date, and have the capability needed for the future.

You will be one of the go-to people for anything related to the systems you are supporting and will take ownership of take ownership of operational technical incidents, service requests and problem, ensuring they are dealt with effectively and in a timely manner.

 Key responsibilities include:

  • Azure Infrastructure Management: Implement, manage, and optimize Azure resources, ensuring security and compliance.

  • VMware Administration: Manage VMware vSphere environments, troubleshoot issues, and perform regular updates.

  • Nutanix Administration: Oversee the deployment and management of Nutanix clusters, ensuring high availability and disaster recovery.

  • General Infrastructure Operations: Monitor system health, manage backups, and collaborate across teams to ensure smooth business operations.

To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:

Minimum Criteria

  • In depth understanding of cloud computing concepts and best practices with a focus on Microsoft Azure and its cloud offerings.

  • Proficiency in scripting and automation (e.g., PowerShell, Python) and a good understanding of Bicep.

  • Excellent understanding and experience in VMware environments, both compute/SAN and HCI technologies

  • Exceptional problem-solving and troubleshooting skills.

Desirable Criteria

We would also like you to have the following skills:

  • Good communication skills, experience of dealing with all levels of stakeholders

  • The ability to work well within teams, both your own and those in other technical, project and areas.

Why Financial Ombudsman Service?

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy.  They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:

  • 25 days holiday entitlement, with the option to buy extra or sell days.

  • Generous pension

  • Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave.

  • Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few.

  • Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others.

  • Employee Assistance Programme

  • Extensive opportunities for personal and career development

  • Nationwide gym membership discounts, and a fully equipped on-

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Company

Financial Ombudsman Service

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