Information Technology Technical Director

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Information Technology Technical Director

Job Profile Title

Information Technology Technical Director

Job Description Summary

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities.

ISC’s 300-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress.

ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.

Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/.

As the visionary leader of Enterprise Information Analytics Services (EIA), the IT Technical Director position drives the enterprise data analytics strategy, data-driven AI, and data warehouse technologies using the Snowflake platform to empower data-informed decision-making across the Penn community and elevate institutional excellence. The position leads strategic direction, oversees the design, implementation, and governance of analytics solutions and data warehouse services to support data-driven decision-making across the ISC organization and the Penn community. This position collaborates with university leadership and technical teams to align AI and data analytics initiatives with institutional priorities, ensures high service quality, and fosters data literacy across the community.

Job Description

Job Responsibilities

Strategic Leadership, Planning & Cross-functional Collaboration

• Define and execute the enterprise data analytics vision, strategy, and road map for the Penn community, leveraging the power of the Snowflake platform. 

• Align data-driven AI and analytics initiatives with business goals in partnership with Penn’s  School and Center leadership. 

• Stay current on AI and data analytics trends, technologies, and best practices. Provide oversight in the evaluation of new products and tools t