Information Technology Student Assistant
California State UniversityAbout the role
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- Position Summary
- One temporary hourly-intermittent student assistant position available in the University Police department.
- Start Date
- Position is available on or after April 7, 2025 and ending on or before May 30, 2025. Possibility of reappointment based on budget, department needs, and job performance.
- Job Description/Duties
Duties include but are not limited to:- Assist with basic troubleshooting for hardware and software issues under supervision.
- Provide first-level support for daily applications (e.g., Microsoft Office Suite, Adobe Acrobat).
- Help deploy computer equipment, peripherals, and basic software installations.
- Assist in logging, tracking, and updating IT helpdesk tickets.
- Perform basic system updates and maintenance tasks, such as spyware removal and virus scans (under guidance).
- Support data entry tasks related to IT asset management or helpdesk records.
- Assist with documentation of IT support processes and common troubleshooting steps.
- Answer and direct incoming calls for the IT helpdesk, taking and delivering messages as needed.
- Assist staff with routine work orders and assigned tasks.
- Maintain organization of IT workspaces, ensuring equipment and tools are properly stored.
- Other duties as assigned.
- Qualifications
Preferred Qualifications:- Familiarity with helpdesk ticketing systems.
- Some experience with basic computer maintenance or networking.
- Knowledge of common IT security practices.
- Basic knowledge of computer systems, software, and troubleshooting.
- Ability to communicate technical concepts clearly to non-technical users.
- Strong customer service skills and ability to work collaboratively.
- Willingness to learn and follow IT procedures.
- Ability to work independently with guidance and take initiative.
- Experience with Windows/macOS operating systems (preferred but not required).
Required Qualifications:
- Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
- Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
- Salary Range
- $16.50 per hour.
- How to Apply
- To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
- Application Deadline
- OPEN UNTIL FILLED
- Criminal Background Clearance Notice
- Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
- Additional Information
- Clery Act Disclosure
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/epc/clery-safety-reports. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disabil
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