Information Systems Specialist

Position Definition:

Under general direction, the incumbent serves as the point of contact to provide technical support to NCIRE's users for all business applications including financial application, E-mail services and SharePoint support. The incumbent also participates in the implementation of new applications as well as the modification and enhancement of existing applications to meet the changing needs of NCIRE.

 

Essential Functions:

• Troubleshoot reported issues on all NCIRE business applications.
• Coordinate with vendor’s technical support to resolve issues.
• Install and apply updates to all business applications as needed.
• Test new applications and enhancements of existing applications.
• Draft specification for customizations.
• Review department requests and provide solutions as appropriate, including the recommendation of off-the-shelf software or custom developed application.
• Perform application administrative tasks including creating user accounts, setting user access rights, etc.
• Perform other related duties as assigned

 

Job Requirements:

• Possession of a Bachelor's degree from an accredited college or university in MIS or Computer Science. Equivalent related experience is acceptable AND
• 3-5 years of experience supporting business applications in a corporate setting, particularly accounting applications.
• Basic knowledge of relational database.
• Basic knowledge of SQL.
• Basic knowledge of accounting principles highly desirable
• Working knowledge of Microsoft SQL Server is desirable but not required
• Working knowledge of Acumatica is desirable but not required
• Working knowledge of SharePoint is desirable but not required
• Knowledge of programming language a plus
• Ability to learn new concepts and technologies quickly
• Ability to manage and prioritize multiple tasks to achieve desired goals
• Ability to communicate technical information effectively both orally and in writing
• Ability to make sound decisions in a manner consistent with the essential job functions
• Knowledge of principals and practices of customer service

 

Working Conditions/Environment:

The work environment for this position is an indoor office environment.  The incumbent may sustain posture in a seated position and may utilize a computer terminal for prolonged periods of time.

 

The base salary range for this position is $65,903.00 - $89,428.00 per year. The base salary actually offered to a successful candidate will take into account various relevant and non-discriminatory business factors including, without limitation, the candidate’s geographic location, job-related experience, knowledge, and skills, and education, as well as internal equity considerations. A successful candidate may also be eligible to earn additional compensation including bonuses.

NCIRE is an Equal Opportunity Employer. This position requires access to United States Government research under the Veterans Administration. Per Veterans Administration regulations surrounding access to US research, qualified US Citizens will be selected over other individuals eligible to work in the United States. If you are eligible to work in the United States, you may still be considered for this position but only if no qualified US citizens apply.