INFORMATION SYSTEMS COORDINATION SPEC

Position Number: 22101790 
County: Pulaski 
Posting End Date: 03/30/2025 
Anticipated Starting Salary: $51,762.00 
OIT 

 

Special Requirements:
•    Ability to work with a team that is mostly not located in the same physical location
•    Commitment to accuracy and quality of testing, including ability to learn from previous experiences to inform future efforts
•    Curiosity to understand system design and end user experience
•    Attention to detail and ability to clearly document findings and expectations
•    Understanding of Medicaid, SNAP, and TEA programs preferred
•    Experience with JIRA, SpiraPlan preferred

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: D061C

Grade: IT05

FLSA Status: EXEMPT

Salary Range: $51,761.00 - $82,560.00

Summary

The Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency/institution policy.

Functions

Coordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus four years of experience in computer support including one year of supervisory or leadership experience. OR Completion of technical training in computer science, information technology, or a related field acquired from a vocational, military or industrial setting plus six years of experience in computer support, including one year of supervisory or leadership experience. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.