Information Security Manager - Technology Exam and Findings Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Exam and Findings Management Manager – Technology

The Manager of Technology Exam and Findings Management will be responsible for managing Technology owned or impacted exams, audits, and reviews, and supporting the tracking of open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across Technology. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting MSIFs and findings remediation plans in collaboration with Technology SMEs. This position will report into the Director of Technology Exam and Findings Management of the Regional Information Security and Tech Supervisory Engagement team within the Technology Risk & Information Security (TRIS) organization.

Key responsibilities include:

• Manage American Express regulatory engagements, internal compliance audits, and external assessments for Technology programs, processes, and procedures
• Respond to audit and examination requirements from both internal auditors and external examiners.
• Understand and be able to develop, implement, and follow-through on the lifecycle components of an MRA.
• Collaborate with Internal Audit Group, and 2nd line of defense partners to align data for reporting.
• Track and report status of open findings, MAPs, MRAs for Technology across the three lines of business.  
• Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.
• Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.

Minimum Qualifications:

• 5+ years of Information Security or Technology Risk Management leadership experience.
• Bachelor’s degree.
• Experience working with Regulators and in complex regulated businesses.
• Experience developing and reporting on project metrics to provide for various levels of an organization.
• Leadership and team-building skills, with a consistent track record for successful delivery of projects.
• Understanding of information security regulatory landscape.