Info Systems Technician

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for an Information Systems Tech to join our ONESCCU team in Melbourne, FL! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

This position is a contract to hire.

SCCU Team Member Benefits:

• ONESCCU annual bonus available!
• Medical, Dental & Vision Insurance
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
• Fixed low rate credit card- 5.99%,if approved
• FREE Identify Theft Protection!
• No fee SCCU accounts

Information Systems Tech Duties & Responsibilities

• Diagnoses and repairs PC hardware; loads and configures PC operating systems and applications from network resources following established procedures to ensure maximum uptime for end users.
• Installs and tests PC hardware and peripherals and demonstrates the correct usage of these items in order to ensure correct hardware operation and user’s understanding.
• Images PC’s, Troubleshoots SCCU software with Team members and engages vendor support if needed.
• Provides second-level support for more complex issues that cannot be resolve by the help desk. Develops methods and processes to resolve common problems or limitations of systems in order to ensure timely and adequate follow-up. Documents problems and solutions in problem management database to provide a future reference for successful trouble resolution.
• Ability to travel to remote locations to perform repairs and installations of equipment and software in order to meet internal team member’s needs. Provides after-hours support as scheduled in order to resolve internal team member’s questions and/or problems.
• Consistently displays SCCU Core Values. Attendance and punctuality are essential functions of this job.
• Coordinates the installation of and/or installs low voltage wiring through ceilings and walls. Terminates low voltage cables for computer or telephone equipment as directed.
• Diagnoses, troubleshoots, perform repairs, performs maintenance, and maintains excellent service levels of our Audio Video environment

Information Systems Tech Qualifications

• 3 to 5 years prior experience in a computer-related technical support position is required
• A two year college degree or specialized course study or equivalent experience is required.

Salary

$55,255.83 - -$58,859.47

Information Systems Tech Hours

• Must be available Monday – Friday 8:00a – 5:00p and some weekends when needed.