Industrial Automation Communications Engineer

Description

Techneaux Technology Services, LLC is a growing and innovative managed IT, software, and technology service company based in Lafayette, LA with additional offices in Colorado and Texas. Techneaux is a unique company with a unique long-term vision. As a privately held company with the intention to remain privately held, we aim to provide rewards and opportunities to our team members above and beyond the standard corporate salary and benefits package. While company profits are critical, we remain empowered and committed to prioritizing decisions which reward team members over profits.

Techneaux prides itself on being a customer and team member focused organization and we are always on the lookout for talented individuals who share these values. Techneaux is currently looking for a qualified full-time Industrial Automation Communications Engineer  to join our Industrial Systems Communications (ISC) team. 

 

What makes Techneaux a great place to work?  

• We are a tight-knit team that is passionate about the overall product delivered to our customers. We strive to be experts in our field.
• We have a collaborative culture motivated by mutual respect that fosters regular feedback and group discussion.
• We are an exciting, growing company and we want you to grow with us. At Techneaux, your career is what you make of it.
• We currently offer competitive salaries and an annual profit-sharing plan to each team member in the organization.
• We also offer paid time off; paid holidays; a corporate mobile phone plan; paid parental leave; health, dental, vision and supplemental insurance; employer-paid life, short-term disability, and long-term disability insurance; 401(k) with employer match; and health savings accounts.

Job Responsibilities: The duties and responsibilities outlined below include essential functions of the role. Depending on business needs, this role may perform a combination of some or all the following duties. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.  

Duties and Responsibilities:  

• Operate in San Antonio (Eagle Ford), TX
• Deploy solutions or work with contractors/tower crews/customer to ensure solution is deployed as intended
• Support the integration of PLCs, SCADA systems, RTUs, HMIs, Totalflow, and other industrial automation component
• Manage customer expectations and deliver status and follow up
• Deploy wireless solutions as developed by Team Architect and/or Lead
• Perform maintenance on industrial grade automation and wireless systems
• Work closely with OU Lead or Supervisor to meet goals of the department and more importantly customer success
• Build strong relationships with our customers, striving for a deep understanding of how we can support their comms needs
• Engage with internal project teams on joint customer projects and serve as a facilitator between Techneaux and the customer
• Partner with BU/OU leads to help provide solutions to our customers
• Continually increase your product knowledge by working closely with our operating units
• 20% office work, 80% field work (high utilization % required within one or two months)

Requirements

What you will need to be successful in this role:   

• 3 to 5 years of industrial automation or communications systems 
• Experience preferred in field automation systems, and wireless technology (not WiFi) 
• Experience installing, configuring, and maintaining industrial communication networks (Ethernet/IP, Modbus, Profibus, etc.) and network devices (switches, routers, radios, firewalls) in OT environments 
• Ability to be trained on systems and deployment methods 
• Ability to work with hand tools of the trade 
• Experience with ISM bands (900 MHz, 2.4 and 5.8 GHz) as well as but not required in narrowband licensed 220, 450, and 900 MHz 
• MFG automation hardware related experience not specific but related; Allen Bradley, Siemens, Fisher ROC, RedLion, or Bristol Babcock MFG wireless hardware experience not specific to but related; network switches, Industrial Grade radio platforms such as Xetawave, GE MDS, Freewave, Cambium, Ubiquiti, and Tropos mesh 
• Hungry! Slightly competitive with a strong desire and ability to help customers and drive success 
• Strong in-person, over-the-phone, and online communication and presentation skills 
• Ability to communicate at multiple levels of an organization from field to senior manager 
• Ability to build rapport with customers over the phone and via email as well as in person 
• Ability to identify the key needs of a customer and the tra