INDIRECT LOAN PROCESSOR

Job DetailsJob Location: Albuquerque, NM 87109Position Type: Full TimeEducation Level: High School Degree or EquivalentJob Shift: DayJob Category: BankingLocation: Albuquerque, NM 87109

Required work schedule: (not a remote or hybrid position)

- Monday to Friday: 7:30 AM to 4:30 PM

 **Occasionally, there will be Saturday work due to overtime.

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

Comprehensive Medical, Dental, and Vision Insurance


Paid Short-Term Disability, Life Insurance, and AD&D


Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave


Tuition Reimbursement for Professional Development


401(k) Plan with Employer Match


Pension Plan for Long-term Security


Exciting Opportunities for Career Advancement

Overall Purpose:

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.

Join a team that works hard, supports one another, and celebrates success together!

As an Indirect Loan Processor, you'll be part of a collaborative lending team that plays an important role in helping members achieve their financial goals. No two days are exactly alike - you'll work closely with dealerships, lenders, and fellow team members to solve problems, keep deals moving, and deliver an exceptional experience. If you enjoy a fast-paced environment, building relationships, and being part of a team that genuinely values cooperation, growth, and having fun while getting the job done, we'd love to meet you.

Responsibilities include, but are not limited to:

Partner with team members, dealerships, and internal departments to move loans efficiently from application to funding


Review loan documentation for accuracy and completeness while ensuring compliance with policies and procedures


Communicate proactively to resolve outstanding conditions and documentation requirements


Monitor loan pipelines and prioritize tasks to meet service-level expectations and funding timelines


Maintain accurate electronic loan records and supporting documentation


Identify opportunities to improve processes and contribute ideas that support team success


Deliver outstanding service while building positive relationships with members, dealership partners, and coworkers

 
QualificationsKnowledge, Skills, and Abilities (KSAs)

Expertise in clerical and loan processing duties related to indirect lending, with a requisite understanding of financial institution operations.


High level of analytical ability where problems are complex (i.e. transaction, loan problems).              


Due to periods of high loan volume, this position periodically requires overtime.


Requires the ability to adjust priorities to meet deadlines.


Requires excellent interpersonal communication skills to ascertain dealers'/members' needs and handle problems.

Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment.


Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities.


Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment.


Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.


Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed.

Minimum Education and Experience Requirements

HSD or GED - no substitution

One (1) year(s) of applicable experience required.


Prior credit union or related industry preferred.


Prior dealership experience is a plus.

*** Please submit an employment application to www.sandia.org/careers ***

Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.

SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.