Implementation Specialist Lead

Job Summary:

We are equivant, a leading software provider for the justice community, and we’ve opened a role for an Implementation Specialist Lead in our CourtView Justice Solutions Inc. business unit.

This new Implementation Specialist role will leverage our JWorks Case Management software application to help our customers from coast to coast improve their daily court case management taking the process to a whole new level.

You’ll drive the success of a company that’s served the courts for 20+ years. equivant is a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and multiple growth opportunities throughout our organization.

Our unique, highly configurable software allows our customers to configure the system to suit their specific business processes. We work along-side our customers to help drive improved processes and offer a comprehensive case management solution that is both efficient and flexible – a must in the judicial system today. Because you’ll be needed on-site with our customers to perform business process reviews and the configuration to satisfy their processes, you can expect to travel around 25%. In order to be considered, you’ll need 2+ years of court experience preferably with experience using and/or supporting court case management system software.

In return, our next Implementation Specialist will have the opportunity to work remotely if not near one of our five US office locations, and participate in our excellent bonus program. equivant is part of a growing and very successful global family, and this provides unique opportunities for those seeking long-term growth and development.

Job Description:

Job Summary: 

We are equivant, a leading software provider for the justice community, and we’ve opened a role for an Implementation Specialist Lead in our CourtView Justice Solutions Inc. business unit.  
 
This new Implementation Specialist Lead role will leverage our Case Management software applications to help our customers from coast to coast improve their daily court case management taking the process to a whole new level.  
 
You’ll drive the success of a company that’s served the courts for 20+ years. equivant is a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and multiple growth opportunities throughout our organization. 
 
Our unique, highly configurable software allows our customers to configure the system to suit their specific business processes. We work along-side our customers to help drive improved processes and offer a comprehensive case management solution that is both efficient and flexible – a must in the judicial system today. Because you’ll be needed on-site with our customers to perform business process reviews and the configuration to satisfy their processes, you can expect to travel around 35%. In order to be considered, you’ll need 4+ years of court experience preferably with experience using and/or supporting court case management system software.  
 
In return, our next Senior Implementation Specialist will have the opportunity to work remotely if not near one of our five US office locations, and participate in our excellent bonus program. equivant is part of a growing and very successful global family, and this provides unique opportunities for those seeking long-term growth and development. 

Job Description: 

Job Responsibilities:  

• Define and maintain product implementation materials including product implementation methods and processes, instructional guides, and training materials 

• Onboard and train new product implementation staff to ensure consistent service delivery 

• Manage pro