Implementation Services Intern

Implementation Services Intern 

Location - Hybrid: Charlotte, NC

Intapp's DealCloud platform is the premier deal and relationship management solution for firms in the private capital markets. The Implementation Services Intern will work within an energetic professional services team and will be responsible for designing and configuring the Intapp DealCloud platform for our clients in response to their specific business requirements. The role is a mix of guided client-facing consultative work and behind the scenes platform design, configuration, data analysis, and data manipulation.  

The Implementation Services Intern should demonstrate passion for and a desire to become skilled in four broad areas: 

Technology: As a market-leading Software as a Service (SaaS) company, the Implementation Services Intern will be working with cutting-edge technology solutions. A strong interest in technology and passion for using technology to create value for our clients is a must. 

Client-facing skills: The Implementation Services Intern will have the opportunity to communicate with clients, both virtually or via email. Strong written and verbal communication skills are required for success. 

Private Capital Markets: In order to speak confidently and authoritatively to our clients, the Implementation Services Intern must be willing to be trained about private equity and investment banking front office business operations. 

Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, the Implementation Services Intern must be eager to understand data relationships and the interplay between data and business requirements. 

What you will do:  

• Participate in virtual requirement gathering sessions with client teams  

• Document client requirements  

• Configure the Intapp DealCloud platform in response to requirements  

• Analyze client legacy data sets to understand the impact of the data on system design  

• Work with Microsoft Excel to map, collate, and normalize disparate data sets for import into Intapp DealCloud platform 

• Provide consultative system design and industry best practice recommendations throughout an implementation  

• Hold both clients and internal team members accountable to project timelines and budgets  

• Manage multiple client implementations concurrently  

• Comfortable with project management  

What you will need:  

• Organization, effective time management, and ability to multi-task  

• Passion for delivering high quality outcomes  

• Ability to work in a fast-paced environment  

• Experience working as part of a team  

• Ability to lead client meetings and