Implementation Engineer- Night Shift

<p><strong>Implementation Engineer </strong></p> <p><strong>Department: </strong>Professional Services<strong> </strong></p> <p><strong>Level: IC – Mid-Level </strong></p> <p><strong>Location: </strong>Bangalore, India</p> <p><strong>Type: </strong>Full-Time</p> <p><strong>Reports To: </strong>Tech Manager</p> <p>&nbsp;</p> <p><strong>About Cleo&nbsp;</strong></p> <p>Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between.</p> <p>Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.</p> <p>Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.</p> <p>&nbsp;</p> <p><strong>The Opportunity</strong></p> <p>Advance your career in enterprise integration by taking ownership of increasingly complex EDI and B2B implementations. As an Implementation Engineer II, you'll independently deliver integration solutions, troubleshoot technical issues, contribute to ERP and API integrations, and build the expertise needed for a Senior Implementation Engineer role.</p> <p>&nbsp;</p> <p><strong>What You'll Do</strong></p> <ul> <li>EDI &amp; Integration</li> <li>Implement EDI solutions using ANSI X12 and EDIFACT standards.</li> <li>Configure and troubleshoot communication protocols (AS2, SFTP, VAN, APIs).</li> <li>Develop and maintain ERP integrations and business process workflows.</li> <li>Data Mapping &amp; APIs</li> <li>Build medium-complexity data mappings, Business Process Sequences (BPS), and integration flows.</li> <li>Implement REST/SOAP APIs with OAuth, authentication, encryption, and API security.</li> <li>Support UAT, resolve mapping issues, and optimize integration performance.</li> <li>Delivery &amp; Documentation&nbsp;</li> <li>Troubleshoot integration issues independently and escalate complex pro