Impact Director

Application Instructions

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Number of Positions: 1

Work Location: 100% On-Site

Position Overview

City Year Jacksonville is seeking an Impact Director (ID), who is responsible for the overall management of the day-to-day programmatic operations and achievement of service outcomes. Reporting to the Managing Director of Impact, the ID supervises a team of Impact Managers who directly manage the AmeriCorps members to meet their service goals and have a rewarding year of service. The IDs oversee AmeriCorps member development, ensure a strong service impact, foster opportunities for member development, and support the overall efforts of City Year’s mission statement. Specifically, they will ensure the right conditions and resources are in place for City Year AmeriCorps members to deliver attendance, behavior, and course performance interventions for off-track students. IDs will also drive strategy to promote the long-term sustainability of the site, fostering strategic relationships at the school house and community level, and serve on the Impact Leadership Team

Job Description

Responsibilities 

Impact Manager Management  

• Develop, manage, and coach Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities. 

• Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines. 

• Facilitate best practice sharing across teams. 

• Support and work with Impact Managers in team leadership and to ensure that corps members are in AmeriCorps compliance. 

Service Impact & Evaluation  

• Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact. 

• Work with Impact Manager to ensure quality-of, and coaches around, day-to-day service implementation. 

• Regularly observe classroom and out-of-school activities. 

• Support Impact Manager in placing corps members in classroom. 

Relationship Management  

• Build and maintain relationships with principal, district administration, and school liaison; serve as a supervisory contact. 

• Ensure Impact Managers are building strong relationships with school site stakeholders. 

• Establish presence during any City Year and/or school crises. 

• Create and oversee village and member engagement strategy. 

• Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels. 

• Recommit all existing City Year school partners who meet Conditions for Success thresholds o Have all Service Partner Agreements signed. 

Corps Member Management, Training, and Development  

• Maintain site’s adherence to standards and national programmatic baselines. 

• Meet as needed with Impact Managers and corps members regarding team management, accountability and standards issues, and manage disciplinary action regarding corps members. 

• Communicate with Impact Managers regarding AmeriCorps member development needs. City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply. 

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