Imaging Team Lead

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title:                                Imaging Team Lead

FLSA Status:                         Non-Exempt

Department:                          Mail Service

Reports to:                             Imaging/Scanning Manager

Location:                                Proctor – 166

Who are we?  What do we do?  Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth.  As we continue to grow and expand, this allows us to offer career paths and opportunities.  We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.

What can I expect from working at Proctor Loan Protector?

• Fun work environment with a variety of work
• Being part of a team
• Career growth
• Ability to highlight your skills
• Feel valued
• Great benefits, pay and culture

Tell me more about this role, what would I be doing?

Summary:

Coordinate and manage workflow in conjunction with management and Verify Team Lead.  Create key training tools for new and existing staff.  Perform new employee department orientation and training.

Essential Duties and Functions: include the following.  Other duties may be assigned.

• Document Scanning experience
• Utilize Opex scanner hardware and AnyDoc software.
• Strong organizational skills
• Ability to prioritize workflow and work in a fast paced environment
• Proficient in Windows based environment – specifically Word, Excel, and Access
• Excellent verbal and written communication skills, and attention to detail
• Perform various data entry functions as needed, and additional duties as requested by supervisors
• Attendance/Quality/Production must meet or exceed PFI standard

• Creates and maintains database and spreadsheet files.
• Pursues a course of personal, professional development.

Competencies:

• Leadership – the individual manages effective teams and work groups, works to develops others, build and maintain relationships, can effectively set vision and strategy and manage change.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This includes operating scanning equipment, including AnyDoc and Opex software. Maintaining daily reporting.

Required:

• High School Diploma/GED
• Proficient with MS Office
• Ability to maintain a high level of confidentiality
• Customer service oriented
• Ability to perform moderate lifting (approximately 15 to 20 lbs.)

Preferred

• Some College coursework

Physical Requirements Necessary on a Regular Basis:

Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day. Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day. Vision sufficient for use of a computer monitor. Sedentary position. Ability to sit at a desk 7-8 hours per day. Worker not substa