IGA Operations Associate

Job Description:

Building trusted markets — powered by our people 

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. 

We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

• The Identity Governance and Administrations (IGA) team at Cboe implements key Identity and Access Management (IAM) initiatives like user life cycle management, role-based access control, user access reviews, and integration with critical systems. This position will support the Information Security team to increase the efficiency and effectiveness of identity and privileged access security controls through a combination of techniques that provide standardization, consistency, and optimization to achieve the global security mission in protecting people, assets, and reputation.
• We are an Identity Governance program that ensures appropriate access is granted to trusted identities where trust is built by a team dedicated to supporting a set of regularly validated processes.  IGA: We build trusted markets by enabling trusted digital identities.

Your responsibilities will be:

• The IGA Operations Associate - Information Security will be responsible for maintaining and supporting enterprise Identity Governance and Access Management security solutions throughout the delivery lifecycle. 
• Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms.
• Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge.
• Support onboarding and offboarding for privileged accounts or sensitive roles.
• Ensure operational activities follow internal security policies and relevant regulatory standards.
• Assist in recurring access certifications, entitlement reviews, and remediation efforts.
• Identify potential access risks and escalate appropriately.
• Maintain and enhance standard operating procedures (SOPs) and process documentation.
• Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes.
• Collaborate with IGA Engineering and IT teams on automation (e.g., PowerShell scripts, provisioning integrations).
• Serve as an operational SME for access management policies and tools.
• Participate in cross‑functional projects impacting IGA, such as new application onboarding or security initiatives.
• Ensure adherence to internal policies, regulatory frameworks, and identity governance practices.

The ideal candidate has

• Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field. 
• Strong customer service focus when interacting with stakeholders and resolving access‑related requests.
• 2+ years of experience in Access Management/IGA Operations, and/or IT Help Desk.
• Proficient in Active Directory, Azure AD/Entra, Single-Sign-ON