Identity Governance Administration Systems Analyst

Job Description:

Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Analyst who will be responsible for the delivery of Identity Governance & Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications.  In this role, you will assist with the development of the IGA strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM IGA products and capabilities showing increased adoption, speed to market, and resiliency.

This role is onsite in our new Charlotte, NC office.

How you’ll help move us forward:

• Serve as the IGA Product Owner for the IAM department 
• Contribute to a strategy and multi-year plan incorporating all parts of IGA: access requests, lifecycle events, provisioning functions, role-based access, separation of duties, access certifications 
• Design IGA solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases 
• Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices 
• Establish strong relationships and collaborate with technology partners and business lines to define agreed upon requirements and outcomes 
• Conduct user access review campaigns in accordance with various regulatory and compliance needs for systems integrated with IGA platform 
• Define best practice and development of troubleshooting processes, methodologies, documentation, standards, alerts and reporting from IGA platform(s) to be leveraged for operational monitoring 
• Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery 
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation 
• Develop and implement program communications framework and metrics to keep stakeholders, customers, and IAM colleagues well informed 
• Assist with regression and integration testing for newly developed enhancements inside of the IGA platform 

The experience you bring:

• 1-3 years Information Security experience, with strong focus in IAM IGA platforms (e.g. SailPoint, Saviynt, ForgeRock, Oracle) 
• Strong technical understanding of SailPoint ISC/IIQ product capabilities 
• Experience with centralized and decentralized IGA models 
• Knowledge and experience of Least Privileged Access Modeling, Role Based Access Control, and Separation of Duty 
• Experience with Agile methodologies and corresponding Agile based tools 
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments 
• Ability to manage complex activities simultaneously to shorten timescales 
• Ability to demonstrate continuous improvement 
• Ability to communicate and translate business/technical requirements bidirectionally

What makes you stand out:

• BA/BS in Information Systems, Computer Science or related field 
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred 

You can be who you are. 
People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.  

 
Benefits start Day 1. 
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. 
• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents 
• Generous paid time off options including Paid Time Off, Holiday Sch