Ice Cream Maintenance Supervisor

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​ 

ABOUT THE MAGNUM ICE CREAM COMPANY:  

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​   

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.   

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.   

We dream big but keep things simple to act fast.​  

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!  

 Role Purpose

Lead and develop a high-performing maintenance team to ensure equipment reliability, regulatory compliance, and continuous improvement in a 24/7 food manufacturing environment.  Champion continuous improvement methodologies to drive operational excellence and support Ben & Jerry’s social, product, and economic missions.  A key focus of this role is achieving high OTIF (On Time In Full) performance for Preventive Maintenance tasks, ensuring maintenance activities are completed as scheduled to maximize machine efficiency, reliability, and production readiness.

Key Responsibilities

Team Leadership & Development

• Supervise Mechanical & Electrical Technicians, Stockroom Attendants, and Maintenance Planners.

• Develop shift structures, vacation schedules, succession plans, and training programs.

• Conduct recruiting, interviewing, onboarding, and skill gap analysis (Skill Matrix).

• Spend 75% of time on the shop floor (6/2 rule) to coach and guide technicians.

Maintenance Operations

• Plan and execute preventive, predictive, and corrective maintenance using CMMS.

• Ensure completion of PMs, F-tags, and AM tasks with quality and timeliness.

• Validate Autonomous Maintenance standards and partner with FLMs for compliance.

• Lead root cause analysis and execute EWOs for breakdowns >4 hours.

• Maintain 5S standards in maintenance areas and storerooms.

Continuous Improvement & Projects

• Champion continuous improvement initiatives across maintenance operations.

• Identify and implement cost-saving strategies and low-cost maintenance solutions.

• Collaborate with Engineering on innovation projects, line modifications, and new installations.

• Document Maintenance Improvements and communicate with Engineering.

• Lead projects including rebuilds, upgrades, and new equipment installations.

Compliance & Safety

• Ensure adherence to OSHA, HACCP, FDA, PSM, and other regulatory standards.

• Train new hires on cer