ICAPS TPS Manager 200mm - (M5)

Key Responsibilities

1. Responsible for managing completion of technical support assignments, projects and programs arising from customer issues with Applied products.  Ensures correct assignment of engineers to customer and product.  Reviews and monitors action plans to close issues to ensure customer satisfaction.  For all products globally for a small division, or for  in one region for large division.
2. Generates multiple-product,  region-wide or global report to highlight customer top issues and action plans to close.  Influences Engineering to properly prioritize and close customer related design issues  and reduce Installation & Warranty costs.  
3. Drives multi-function taskforce to address  device, performance or yield related issues. This work includes both process,  hardware and software redesign efforts. Program manages all aspects from concept through customer acceptance and formal release.
4. Assists Sales & Marketing in responding to Customer specials, RFQs and technical presentations as needed.  Ensures that customers are appraised of technical improvements available for the installed base 
5. Participates in definition of objectives for assigned area; manages program definition, strategies for completion, acquisition of resources and project implantation.  Conducts strategic planning for alpha and beta site systems.  
6. Manages team of employees.   May manage managers and supervisors.  
7. Responsible for ensuring all  team members are up to date with required  training including safety training, and Technical Development of engineers, supervisors and managers.  This will include all performance related activities to facilitate appropriate career growth

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans

• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$128,000.00 - $176,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.