IA Field Distribution Coordinator

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

A competitive annual salary between $93,995.20, to $146,203.20

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, and rewards and much more

A DAY IN THE LIFE of an IA Field Distribution Coordinator

Serve as a field operations point of contact, advisor, and subject matter expert for assigned Field Vice President(s).

• Enable Field Leadership to focus on driving sales by providing feedback and coaching regarding operations across all IA Distribution Channel.
• Serve as a coordinator to support all Field-related projects and initiatives that focus on driving revenue and profitability, increasing sales and productivity, reducing expenses, gaining efficiencies and enhancing the Member Experience. 
• Collaborate with Field Support Staff (Business Analyst, Member Development Specialist) across the footprint to identify and implement process improvements. 
• Effectively communicate via written, verbal, and virtual methods with Field Leadership, as well as with Senior Leaders.
• Utilize Sales Support Analysts to develop and analyze data and advise Field Vice President of trends and suggest solutions, when necessary.
• Support enhancing the Member Experience to review feedback and utilize data to implement process improvements.
• Represent Field Operations on the development and implementation of new products and systems (i.e., Guidewire/Insurance Link deployments).
• Participate in or lead components of large scale, geography wide or enterprise-wide initiates. Manage all aspects of project assignments from design to execution to evaluation and feedback.
• Foresee any potential issues, address questions, and provide insight for resolution.
• Serve as an advocate for the Field during interactions with other Business Units.
• Develop productive working relationships with different business partners to provide solutions to Field Leadership.
• Influence others in different Business Units to engage with items that directly affect Field employees. Work with General Counsel/Legal to ensure communications, ideas, contracts, etc. are compliant. 
• Work with Real Estate Services to identify markets with opportunities for agency appointments and locations.
• Work with Marketing to drive business/volume to Field locations.
• Maintain ongoing advanced knowledge of all company product lines to include Membership, P&C Insurance, Life Insurance, Travel, and Banking. Ensure a complete understanding of sales rules, compensation, licensing, and field Controls to accurately and effectively advise field leadership.

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

• Valid State Driver’s License

Education

• High School Diploma or equivalent

Work experience

• Three years of experience in one of or a combination of the following areas:
  • Managing/leading agents and/or staff in multiple sales locations within one or more sales distribution channels (Captive Agent, Entrepreneurial Agent, Independent Agent)
  • Assisting leadership with agent/staff development and oversight of multiple locations within one or more sales channels
  • Leading significant projects

In-depth Knowledge of:

• Insurance, travel, financial products, and services
• Financial services, travel and/or insurance industries, products, and regulations
• Sales techniques and delivery systems
• Business drivers, marketing concepts, managing P&L, operational processes (i.e., in-bound/out-bound call stra