Human Services Program Consultant III (Enrollment Specialist)(Temporary)

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Human Services Program Consultant III (S)

Position Number

Grade

NC16

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

Knowledge Skills and Abilities/Management Preferences

 

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. 

 

Visit www.nctemporarysolutions.com for employment information. 
 

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position.  All temporary employees are limited to one NC State Government temporary assignment at a time.  

 
Individuals hired into a temporary State job must be fully qualified for the job.  OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.  Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. 
 
This temporary position is located in 1915 Health Services Way – Raleigh, NC 27607 - Wake County with the Department of Health and Human Services

 
Job Order Hourly Rate of Pay: $44.00 (Based on education and/or years of relevant work experience reflected on the application).  
 
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.  The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.  

Management Preferences:  

• Collaborate with DHB and DMHDDSUS on provider enrollment and accreditation requirements
• Act as provider enrollment SME with experience in DMH taxonomies, NC Tracks processes, and accreditation policies
• Reconcile and finalize Business rules (CSR) and Provider Permission Matrix (PPM) in alignment with DHB so the State’s fiscal agent (GDIT) can implement these changes systemwide.
• Assist with updating systems (NC Tracks, PPM, CSR) to reflect these timelines, automate notices, track expirations, suspend non-compliant providers, and share data with health plans
• Engage policy leads and coordinate with GDIT
• Deliver Provider Support & Communication needs, including launch technical assistance and outreach for state-funded agencies (many are not frequent NC Tracks users), and offer clear guidance on timelines, expectations, and available support.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, O