Human Resources Operations Specialist

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

The HR Operations Specialist plays a key role in supporting core HR processes and programs at Appian, with a primary focus on onboarding, employee data management, compliance, and operational support across the employee lifecycle. This role ensures a smooth employee experience while maintaining accuracy and efficiency in HR systems and procedures.

This role is based at our Headquarters in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

In this role, you will:

• Manage the overall onboarding process for North America hires.

• Implement onboarding program changes and accommodations that impact the global program.

• Completes Form I-9, verifies I-9 documentation, and monitors and ensures I9 federal compliance.      

• Conduct and review employee background checks in North America to ensure compliance with Appian standards.

• Manage the global (excluding India) new hire swag program.

• Assist with processing voluntary and involuntary terminations across the North America region.

• Provides feedback and suggestions on the overall HR processes and procedures to improve efficiency, and account for changing company or department needs.

• Manage key HR Programs including, the Bereavement/Critical Illness Flowers program and Charitable Giving Program.

• Maintain data integrity in Workday as it relates to auditing new hires, relocations and internal transfer details, and facilitate actions of non-automated, employee changes in Workday.

• Complete monthly headcount report for Finance.

• Assist employees with internal and external HR related inquiries or requests (HR inbox, ARC tickets, and employment verification requests).

• Assist with miscellaneous payroll related submissions and ad-hoc HR Operations projects.

• Process US Unemployment Claims.

• Support the relocation process for employees moving to and from North America.

• Process employee lifecycle changes in Workday, including job changes, promotions, transfers, and terminations, etc., ensuring data accuracy and compliance with company policies

• Assist with process enhancements that impact North America or the overall HR process and procedures.

About You:

• Bachelors Degree in a related field.

• 2+ years of related experience in HR/Operations.

• Preferred: Exposure to HRIS and/or payroll procedures.

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform incl