Human Resources Manager - Vue Orleans

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 15+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

Legends manages all operations across ticketing, special events, food & beverage and retail for Attractions partners.

VENUE

Vue Orleans is a one-of-a-kind observatory and cultural attraction located at the foot of Canal Street at the top of the newly renovated Four Seasons tower. The Observatory is the City's first 360-degree view of the city and the Mississippi River. The breathtaking panorama is just the beginning – exhibits and interactive experiences offer visitors a view back in time, covering three hundred years of history and the diverse people and groups that created the City's unique culture and continue to shape it today. 

THE ROLE     

The Human Resources Manager is an integral part of delivering our promise to our guests. The Manager will be responsible for executing the strategy and assisting with full employee lifecycle processes. The HR Manager will report to the Regional Human Resources Director and will partner with the operational managers on key initiatives that drive customer satisfaction, operational excellence, and business performance.

ESSENTIAL FUNCTIONS  

•  Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented.
•  Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs.
•  Ensures company compliance with all existing governmental and labor reporting requirements
•  Partners in the preparation of required documentation for compliance with all state and federal laws.
•  Lead employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general grievances or concerns.
•  Partnership in the processing of worker’s compensation claims, leaves of absences, benefits administration good.
•  Develops and facilitates talent development materials and initiatives.
•  Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business partnership.
•  Demonstrate thought leadership and suitable judgment in making HR related business decisions.
•  Ensures optimum staffing levels always exist throughout the venue for operational success.
•  Leadership and administration of full employee lifecycle process throughout the region as assigned.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• 3+ years of varied human resources experience and people supervisory experience
• Develop and maintain strong partnerships with management ensuring HR strategies, processes and practices are implemented.
• Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee related issues and business needs.
• Ensures company compliance with all existing go