HUMAN RESOURCES MANAGER

 

 

Position Title: [[title]] 

Salary:  $100,000 - $105,000 / yr 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

 

 

Job Summary

Job Summary:

Working as the HR Manager, you will provide field and corporate support with an emphasis in associate relations, front line associate recruitment, training, and diversity. Our HR Manager will support a multi-site portfolio and must effectively partner with our operations teams to ensure HR best practices, culture efforts, and compliance initiatives are in place. They are a key partner to ensuring we meet (and exceed!) client AND employee expectations. We are hospitality-centric, food & beverage managed services company; only those passionate about PEOPLE and PERFORMANCE need apply! We are open to candidates based in Alaska, Washington, and Oregon. Must be able to travel regularly to multiple sites in these states.

 

Key Responsibilities:

 

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as is needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
• Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
• Identifies critical needs area’s and takes appropriate steps to rectify problems.
• Coordinates and conducts new hire orientation and management training 
• Serves as a key culture champion for the operations portfolio 
• Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
• Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.

 

Preferred Qualifications: 

 

• Bachelor’s degree (B.A.)
• Three to five years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting (food & beverage, hospitality industry HR experience preferred)
• Demonstrated success partnering with leadership - you're a trusted, consensus building HR practitioner who learns the business and stays close to operations (and operational needs)
• Exceptional emotional intelligence - you're a proactive, tactful communicator and you effec