Human Resources Generalist

Job Responsibilities

- Advise employees, managers on general HR Issues and user questions about our HR Systems
- Good Communicative, professional and social skills, ensuring a positive enabling experience, primarily by SNOW Case management system and telephone advise
- Gathers information from users, analyze and take necessary steps to resolve the issues within first contact
- Update knowledge base and promote it according to issues collect, to improve TIER0 support
- For issues not solvable within own area of responsibility, gather further information as needed and assign cases to net TIER level
- Collect and analyze main source of issues by clusters and interact different functions for continuous improvement and development
- Participates in continuous improvement workshops and projects
- Build up specialization in specific HR Operations area over time and develop deep understanding in one defined focus area
- Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
- Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities

Educational Requirement

- High School Diploma or GED

Experience Requirements

- 3 to 5 years of experience in HR

Skills Requirements

- Strong organization and communication skills 
- Proficient in Microsoft Office Applications (Excel. Word, Power Point, Outlook, etc) 
- Ability to multitask in a collaborative team and office setting 
- Extended knowledge in defined area
- Strong customer service focus with high level of communication skills 

Preferred Skills

- Prior work experience in a manufacturing environment 
- Bachelors Degree
- HRIS experience