HRIS Business Partner - HR Process and Workday Resource

Who we are:

Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.

“Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution,” Jon Gray, President & COO of Blackstone.

In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.

At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company’s culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is Powered by People!

Who You Are:

This role sits within the HR function and partners day‑to‑day with HR, HRBPs, Talent, Compensation, and Payroll to support and improve HR processes enabled by Workday. The focus of this role is understanding HR business needs, gathering and translating requirements, and ensuring Workday is configured and used in a way that supports HR operations, not serving as a technical or integration specialist.

This position requires someone who is comfortable working side‑by‑side with HR stakeholders, understands HR processes end‑to‑end, and can balance system knowledge with strong business partnership and ownership.

The Impact You Will Have

In this role, you will play a critical leadership role in how Workday enables the People function. You will drive requirements gathering, guide system design decisions, and ensure Workday solutions support scalable, global People Services processes. Your work will directly improve employee experiences, strengthen data-driven decision-making, and accelerate digital transformation across the organization.

What You’ll Do

HR Partnership & Process Ownership

• Partner directly with HR, HRBPs, Talent, Compensation, and Payroll to understand business needs and HR processes
• Serve as a trusted HR systems partner, translating HR requirements into effective Workday solutions
• Support HR leaders in evaluating process changes, policy updates, and operational impacts within Workday

Requirements Gathering & Delivery

• Lead requirements gathering efforts including stakeholder identification, workshops, documentation, and validation
• Translate functional HR needs into clear, actionable system requirements
• Ensure HR stakeholders are prepared and engaged throughout design, testing, and deployment

HRIS Operations & Enablement

• Support ongoing HRIS operations for Core HR, Talent, and Compensation
• Partner on Workday updates and releases to assess HR impact and support HR testing and adoption
• Contribute to continuous improvement of HR processes and system usage

Workday System Support

• Support configuration changes as needed to align with HR requirements
• Participate in testing, audits, and data validation activities
• Collaborate with IT and vendors as needed

Stakeholder Management & Requirements Gathering (Primary Focus)

• Establish and maintain strong, consultative relationships with People Services functional leads and cross-functional partners (IT, Finance, Risk, Procurement, etc.).
• Lead end-to-end requirements gathering, facilitating discovery sessions to uncover business needs, challenges, and future-state goals.
• Translate complex business requirements into clear functional and technical specifications for technical resources to execute against.
• Serve as a translator between technical and non-technical audiences, clearly communicating system capabilities, limitations, dependencies, and trade-offs.
• Proactively manage expectations, align priorities across stakeholder groups, and help partners navigate ambiguity and change.

Communication, Enablement & Adoption

• Create and maintain clear, accessible documentation for People Services technologies and processes.
• Advise business partners across the organization on Workday and People Services technology capabilities, providing recommendations on current and future-state solutions.
• Support adoption of People Analytics and Talent Insights, contributing to reports and dashboards that enable data-driven decision-making.
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