HR Technology Analyst

Overview

Job Summary:

 

As a member of the HR Technology Team, the HR Technology Analyst helps oversee the design, implementation, and administration of the HR Technology applications within Allegis Group. The Analyst serves as a technical subject matter expert (SME) and provides consultative services that support our customer's strategic goals and initiatives. This role translates functional objectives into technical requirements, facilitates integrations, and alignment across teams and applications. The Analyst also stays current on industry best practices, executes against the product and business road map, and identifies opportunities for automation and process improvement. The Analyst manages feature enhancement, deploys new functionality, and delivers customer-centric technology solutions through day-to-day system administration. This role will work closely with HR functional customers, the enterprise IT team, and HR technology vendors.

Responsibilities

Essential Functions:

• Lead the support, maintenance, and configuration of the managed HR technologies
• Support on-going system development, upgrades, testing, and other technical projects as a hands-on technical point-of-contact for all functional areas
• Execute daily maintenance activities including but not limited to role and security assignments, organization creation, and changes
• Assist subject matter experts with data integrity, business process functionality, testing system changes, report writing, and process improvement opportunities
• Support the HR Technology team with maintaining the system, project management, end-user communications, planning, training, and end-user support
• Identify strategies and key requirements to guide our customers through the most effective and efficient use of the system, both deployed modules as well as recommendations for areas of the system not yet configured
• Understand the business needs and requirements and configures the system accordingly
• Manage and track projects to achieve target scope, schedule, and cost
• Conduct process reviews and data audits, manages risk and issues, change control processes, and communicates effectively across the HR team and related stakeholders
• Lead regular check-in meetings with key groups; support on-going application training and communication efforts
• Achieve business goals by collaborating with stakeholders at all management levels, including external consultants, technical IT subject matter experts, human resources, business partners, and vendors
• Knowledgeable of IT design principles, practices, and theory
• Ability to conduct root cause analysis; to identify and resolve defects in coordination with vendors and internal Allegis teams

Qualifications

Minimum Education and/or Experience:

• Bachelor's degree in Human Resources or other related fields (or equivalent work experience)
• 3+ years previous experience maintaining & configuring large scale HCM applications (Workday, PeopleSoft, SAP, etc.)
• 2+ years of experience with other HR Systems, such as an ATS, Learning Management, Performance Management, etc. with a demonstrated understanding of key HR processes
• Willing and able to gain more in-depth knowledge of these systems with training and hands-on use
• Demonstrated experience in problem-solving and system troubleshooting
• General understanding of data security and demonstrated professionalism when handling sensitive HR data
• Familiarity with the software development lifecycle using an agile methodology
• Experience with large scale HR technology implementations
• Experience with project management process, tools, and methodologies
• Experience in collecting end-user requirements and translating them into technical specifications

Skills/Abilities:

• Strong problem solving, critical thinking, and analytical skills
• Excellent time-management and organizational skills; detail-oriented
• Ability to develop and maintain positive professional relationships
• Effective verbal and written communication skills
• Advanced Microsoft Excel and PowerPoint user
• Ability to work independently and as part of a team
• Ability to communicate with all levels of the organization and conduct and facilitate effective meetings
• Ability to protect and maintain confidentiality of data
• Ability to take initiative and focus on results
• Familiarty with WalkMe and WalkMe asset creation preferred
• Strategic thinking to identify broad-based longer term-solutions

Benefits Overview: 

Benefits are subject to change and may be subject to spe