HR Shared Services Senior Specialist
HealthfirstAbout the role
This is a hybrid position which consists of reporting to our 100 Church Street, NYC office on Tuesdays, Wednesdays & Thursdays.
Duties & Responsibilities:
Customer Service – Respond to employee inquiries through inbox, phone and email on all HR topics (performance management, time entry, handle verifications of employment, unemployment & documentation inquiries. Assist with employee issues and determine root cause to develop improved process.
Team Support – Support on basic benefits, compensation, talent acquisition and talent management administrative activities, such as training events, scheduling, orientation, service awards, materials creation, employee events, general project support work, etc.
General Administration – Work activities including filing, special administrative projects, onboarding, data entry, spreadsheet input and creation, etc.
Business Survey & Engagement – Supporting the enterprise needs around survey the employee population, as well as support basic specific reviews such as 360 request and other engagement administrative support.
Participate in testing – Workday development, new processes, process documentation.
Review and audit data entries in WD to ensure accuracy and compliance; back up data entry as needed.
Other duties and projects, as assigned.
Minimum Qualifications:
High School diploma, GED or equivalent required
Prior Human Resources experience, including one or more areas: HR Shares Service model, HR operations, benefits administration, customer service, HR Case Management, or HR generalist capacity
Any combination of education and experience that would likely provide the required knowledge, skills and abilities
Preferred Qualifications:
BA/BS from an accredited institution
Understanding of FMLA, ADA and state and local laws preferred
Understanding of Workers’ Compensation preferred
Demonstrated abilities in MS Office applications (Word, Excel, PowerPoint)
Strong analytic, communication (written and verbal) and problem-solving skills
Strong attention to detail
Strong customer acumen and experience
Ability to work independently
Ability to perform multiple tasks
Knowledge of health care industry preferred
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
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