HR Service Team Administrator

ERM is seeking an organized, hands-on HR Service Team Administrator to provide high-quality HR support. The ideal candidate will serve as the initial point of contact for North America employees and managers for general questions regarding Policies, Benefits, Recruiting (including offer letter preparation and correspondence), Training, HRIS (Workday), as well as being responsible for data entry of HR transactions, and reporting.

RESPONSIBILITIES:

• Work with NA Recruiting Team to prepare offer/ changes of assignment letters; sends to candidates; collect forms; initiate background check and drug screen, and assist in the onboarding.
• Receive and respond to requests and questions via phone, email and TEAMS in accurate, timely and highly customer service-oriented fashion. Resolve issues and if needed, appropriately escalates or routes requests from employees to HR specialists in the Centers of Excellence of the Business Units.
• Process employee transaction changes in Workday once appropriate approvals have been attained, and communicates relevant information of hires, terminations, and changes to payroll, benefits, HR Business Advisors, and managers.
• Maintain electronic employee personnel files.
• Maintain North America HR information on company Intranet.
• Provide support to North America HR Directors through report generation, formatting, compilation of data, and PowerPoint presentations.
• Support employee onboarding process through collection of new hire forms and documents. Additionally, completes a personal follow-up with each new hire to make sure questions are resolved around the new hire process.
• Initiates and manages I9 process through Accurate.
• Prepare offer/ changes of assignment letters; sends to candidates; collect forms; initiate background check and drug screen and assist in the onboarding.
• All other duties as assigned.

REQUIREMENTS:

• 1 to 3 years or more experience in handling confidential information with integrity and discretion, Human Resources related preferred. 
• Must be proficient in Microsoft Office Suite programs, exception Excel skills (Outlook, Word, PowerPoint, Sharepoint experience a plus).
• Exposure to HRIS systems and reporting skills, Workday a plus.
• Excellent verbal and written communication skills with the ability to present information in a succinct, clear fashion.
• Strong customer service focus.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!