At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

BASIC FUNCTION
HCSC is looking for a dynamic individual to join its HR Operations team! Under supervision this position will be responsible for providing timely and accurate service to customers (primarily active employees) by assisting with processing HR documents, i.e. benefit, salary, and status changes. Also, providing information on a wide range of human resources programs and services via phone, chat, AskHR cases and by the expeditious referral of more complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, work life programs, etc. Incumbent will be required to attend a mandatory 4-6 week training program.

NOTE: This position is hybrid/flex and requires in-office attendance three days per week, working from home two days. Relocation is NOT offered, sponsorship will NOT be extended ~

JOB REQUIREMENTS

• High School diploma or GED.
• 9 months customer service or administrative support experience in a corporate environment.
• 6 months experience utilizing Office software packages, i.e., Outlook, Word, Excel, PowerPoint, etc. along with multiple screens.
• 10-key calculator experience and an aptitude for math.
• Service oriented and has desire to serve the customer.
• Clear and concise verbal and written communication skills.
• High degree of confidentially.
• Organized and detailed oriented.
• Team player in a high paced team environment.
• Ability to handle high stress and high volume situations where time is of the essence.

PREFERRED JOB REQUIREMENTS

• Experience using WorkDay.

NOTE:  This position is hybrid/flex and requires in-office attendance three days per week, working from home two days.  Relocation is NOT offered, sponsorship will NOT be extended ~

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.