HR Operations Representative

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The vision of KLA’s global human resources organization is to become a leader and partner to operating leadership in support of the company’s efforts to achieve its strategic growth, customer and operating objectives through strategic talent management. Our mission is to enable the business, and leverage human resources to achieve short and long-term business objectives. Our primary areas of strategic focus include talent acquisition, individual and organizational assessment and development, performance management, inclusion and engagement, and rewards. The global HR organization includes HR business partners, learning and development, talent acquisition, compensation and benefits, employee communications, and HR system operations.

Job Description/Preferred Qualifications

The HR Operations Representative will be part of a robust Global Operations team which supports HR and employees.

The selected individual will:

• Perform customer service functions by answering employee emails pertaining to HR matters, resolving most cases within 24hrs

• Open and close out HR tickets in ServiceNow

• Provide tier 1 support for HR applications, benefits, compensation, staffing and learning

• Enter and audit employee hires and data changes in Workday

• Collect and audit new hire paperwork

• Schedule and create courses in the Learning Management System

• Process terminations and conduct exit interviews

• Generate reports from various HR systems

• Maintain employee files

Preferred Qualifications:

• Prior HR experience preferred

• Proven organizational skills with attention to detail and the ability to prioritize work

• Operates with a high sense of urgency

• Team player willing to assist wherever there is a need

• Exercise considerable judgment and discretion in handling communications, routing them to others when appropriate

• Must have exceptional customer service skills

• Proficient with Microsoft Office and Windows-based applications, especially Word, Excel and Outlook

• Prior experience with AI, specifically Microsoft Copilot, is a plus

• Ideal candidate will be highly motivated and a quick learner with the ability to master new systems quickly

• Excellent verbal and written communication skills

• Handle sensitive and confidential information with discretion

Minimum Qualifications

• Bachelors Degree plus 2 years' experience or Masters Degree and 0 years' experience

Base Pay Range: $23.51 - $39.96 Per Hour

Primary Location: USA-CA-Milpitas-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates,