HR Global Services Advisor

HR Global Services Advisor

Description -

Delivers a first-class employee life-cycle HR service experience to Global HP employees by utilizing a digital HR support model/experience via end-to-end operational services. Identifies emerging applications and drives process improvements and simplification that supports business and people strategy. Consults with HR partners and businesses to plan, develop and implement HR IT solutions to meet organizational requirements. Defines strategy for HR Services support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO) and leads MADO support activities. Accountable for HR data privacy, risk and compliance.

Responsibilities:

• Provides support and processes HR activities such as pre-hire check/hiring in HR system, new-hire pre-onboarding,  onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc. 

• Initiates, reviews, and approves daily HR System transactions ensuring compliance with policies and procedures / Prepare HR related legal documents (i.e. employment letter, employment contracts, job change addendums, document related to Termination etc.) 

• Manages employee records (including electronic files and ensures information is accurate and up-to- date) and supports audits, government surveys and reporting 

• Identifies trends based on data analysis and recommends areas for process improvements

• Contributes to educating HR generalists, people managers and employees on practices and tools to encourage them to resolve issues on their own through HR Systems and platforms

• Provides coaching and guidance on HR processes. 

• Provides orientation to new hires and delivers trainings for new processes, programs and platform rollouts.

• Ensures exceptional service by promptly and accurately responding to questions by HP employees via HR platform where country specific HR knowledge or solutions are required and updates knowledge database articles

• Supports projects including acquisition deals representing the HR Global Services organization as needed

Knowledge and Skills:

• Strong customer focus while maintaining a high level of integrity and confidentiality 

• Solid analytical and problem solving skills

• Experience in managing low to moderate cases 

• Solid communication skills catered to a wide variety of audiences in English and Spanish (e.g. written and verbal)

• Solid understanding of HR programs, policies and processes

• Knowledge and experience in HR discipline

• Portuguese language skills would be an advantage

Education and Experience:

• Bachelor's degree in relevant area or demonstrated competence. Typically 2-4 years of experience

Job -

Human Resources

Schedule -

Full time

Shift -

No shift premium (Colombia)

Travel -

Relocation -

EEO Tagline - 

HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.