Jobs and Careers
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HR Generalist
DebtBookUnited Statesfull_timeVerifiedPosted 26 Feb 2026
About the role
DebtBook is an industry-leading fintech software platform that revolutionizes the way local
governments, higher education, healthcare organizations and their finance teams work. Our
powerful, cloud-based software helps these organizations manage all aspects of their debt, leases,
and subscriptions, streamline financial reporting, and share information simply with others.
ABOUT THE ROLE
The HR Generalist is a critical, hands-on role responsible for owning and executing the day-to-day
HR operations at DebtBook. This role is ideal for a highly experienced, adaptable HR professional
who thrives in lean environments, can operate with minimal oversight, and is comfortable flexing
across the full spectrum of HR. As a key member of our small People team, this person will help
stabilize, scale, and mature HR operations, ensuring a seamless employee experience.
WHAT YOU'LL DO
● Own and manage day-to-day HR operations across the employee lifecycle, including
onboarding, offboarding, employee data changes, compliance, and HR systems
administration.
● Serve as a hands-on owner of HRIS and people systems, ensuring data accuracy, clean
processes, and continuous improvement.
● Lead or support transitions between PEOs, HRIS platforms, or other people systems,
including planning, execution, and change management.
● Support or own benefits administration, including enrollments, employee questions, vendor
relationships, and annual renewals.
● Partner closely with payroll providers and Finance; support payroll processes and audits,
with the ability to step in hands-on if needed.
● Ensure HR compliance across federal, state, and local requirements; support audits, policy
updates, and documentation.
● Continuously assess HR processes, identify gaps, create efficiencies with AI and self-service,
and implement practical improvements suited for a growing startup environment.
Employee Relations & Manager Support:
● Serve as a first point of contact for employee questions and concerns, providing thoughtful,
compliant, and empathetic guidance.
● Support employee relations matters, performance conversations, investigations, and
documentation in partnership with the Sr. HRBP.
● Help administer and reinforce performance management processes and HR initiatives.
Cross-Functional Partnership & Prioritization:
● Effectively prioritize competing demands, knowing when to execute quickly, when to
escalate, and when to pivot based on business needs.
● Partner cross-functionally with all departments to ensure smooth people operations.
● Bring a practical, business-minded approach to HR that balances employee experience with
operational realities.
WHAT YOU BRING ● 5–8+ years of progressive HR experience across multiple facets of HR, with a strong
emphasis on HR operations.
● Demonstrated experience working in small teams or startup environments with limited
resources and high autonomy.
● Deep hands-on experience with HRIS platforms, benefits administration, and HR operations;
experience transitioning PEOs or HR systems strongly preferred.
● Working knowledge of payroll processes and strong comfort partnering with payroll
providers.
● Solid understanding of HR compliance and employee relations best practices.
● Strong interpersonal skills with a proven ability to establish trust and credibility with team
members across the organization.
● Proven ability to manage day-to-day operations independently while staying organized,
calm, and effective.
● Strong judgment and prioritization skills, with the ability to pivot quickly as business needs
change.
● Clear, confident communicator with a practical, solutions-oriented mindset.
governments, higher education, healthcare organizations and their finance teams work. Our
powerful, cloud-based software helps these organizations manage all aspects of their debt, leases,
and subscriptions, streamline financial reporting, and share information simply with others.
ABOUT THE ROLE
The HR Generalist is a critical, hands-on role responsible for owning and executing the day-to-day
HR operations at DebtBook. This role is ideal for a highly experienced, adaptable HR professional
who thrives in lean environments, can operate with minimal oversight, and is comfortable flexing
across the full spectrum of HR. As a key member of our small People team, this person will help
stabilize, scale, and mature HR operations, ensuring a seamless employee experience.
WHAT YOU'LL DO
● Own and manage day-to-day HR operations across the employee lifecycle, including
onboarding, offboarding, employee data changes, compliance, and HR systems
administration.
● Serve as a hands-on owner of HRIS and people systems, ensuring data accuracy, clean
processes, and continuous improvement.
● Lead or support transitions between PEOs, HRIS platforms, or other people systems,
including planning, execution, and change management.
● Support or own benefits administration, including enrollments, employee questions, vendor
relationships, and annual renewals.
● Partner closely with payroll providers and Finance; support payroll processes and audits,
with the ability to step in hands-on if needed.
● Ensure HR compliance across federal, state, and local requirements; support audits, policy
updates, and documentation.
● Continuously assess HR processes, identify gaps, create efficiencies with AI and self-service,
and implement practical improvements suited for a growing startup environment.
Employee Relations & Manager Support:
● Serve as a first point of contact for employee questions and concerns, providing thoughtful,
compliant, and empathetic guidance.
● Support employee relations matters, performance conversations, investigations, and
documentation in partnership with the Sr. HRBP.
● Help administer and reinforce performance management processes and HR initiatives.
Cross-Functional Partnership & Prioritization:
● Effectively prioritize competing demands, knowing when to execute quickly, when to
escalate, and when to pivot based on business needs.
● Partner cross-functionally with all departments to ensure smooth people operations.
● Bring a practical, business-minded approach to HR that balances employee experience with
operational realities.
WHAT YOU BRING ● 5–8+ years of progressive HR experience across multiple facets of HR, with a strong
emphasis on HR operations.
● Demonstrated experience working in small teams or startup environments with limited
resources and high autonomy.
● Deep hands-on experience with HRIS platforms, benefits administration, and HR operations;
experience transitioning PEOs or HR systems strongly preferred.
● Working knowledge of payroll processes and strong comfort partnering with payroll
providers.
● Solid understanding of HR compliance and employee relations best practices.
● Strong interpersonal skills with a proven ability to establish trust and credibility with team
members across the organization.
● Proven ability to manage day-to-day operations independently while staying organized,
calm, and effective.
● Strong judgment and prioritization skills, with the ability to pivot quickly as business needs
change.
● Clear, confident communicator with a practical, solutions-oriented mindset.
OUR “GOAT” VALUES
GROW Continuously
- We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
- We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
- We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.
OWN Your Outcomes
- We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
- We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
- As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach
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