HR Generalist

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Responsibilities

The People Partner (HR Generalist) works closely with leadership in the implementation of corporate policies related to human resources, organizational and employee development at the Lakeland, Florida instant-ticket printing facility. Consults with employees and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach. This person will work with managers to support them in various P&T processes, tactical actions, and employee engagement initiatives. This person will be able to positively influence change across the organization and must be able to partner with the leadership in defining business needs and developing the scope of related projects. This position requires the ability to set and manage to tight timelines and partner well with other groups in an ever-changing environment.  Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis and problem solving.

DUTIES AND RESPONSIBILITIES

• Support the Sr Mgr P&T Business Partner in business unit P&T function of the assigned site.
• Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Coach and consult with managers and team members on various people issues by:
  • Identifying and clarifying problems.
  • Evaluating and implementing solutions.
  • Coaching and counseling managers and team members as needed.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Guide teams on the consistent application of people focused polices and best practices.
• Understand the IGT People Strategy and your role in helping to achieve its objectives.
• Assist with escalated employee relations issues and concerns working with internal partners and senior leaders to determine resolutions. Must be experienced with internal investigatory processes and how to ensure outcomes are fair, consistent, and compliant with company policies and applicable laws and regulations.
• Establish rapport and create open lines of communication across functions and locations. 
• Understand the drivers of employee engagement and work to continuously improve the work environment and organization culture.
• Serve as a primary point of contact for employee questions and concerns regarding company policies and procedures for a 24-hour operation.
• Assist with administering corporate programs, including but not limited to, benefits, compliance training, performance management.  This includes 1:1 assistance and training of all users.
• Facilitate other miscellaneous administrative tasks to support the employee engagement at the facility.
• Manages contingent workforce vendor relationship for staff augmentation and contingent workforce processes.
• Coordinates and manages contingent workforce conversions through process life cycle.
• Effective onboarding of new hires to include coordinating start date, scheduling and conducting orientation onboarding, support for employee related questions or issues during onboarding process.
• Supports reporting requirements related to staffing, position management, turnover, etc.
• Perform other related duties as required and assigned.

Qualifications

IGT Global Requirements
Follow all policies such as Code of Conduct, Confidentiality, Information Security, Environmental Compliance, etc

Education Required (high school, college degree, training, or certifications requirements)

• Bachelor’s Degree or equivalent experience in Business, Psychology, Human Resource