Housing Technical Associate

Title: Housing Technical Associate
Division Name: Student Affairs
Department: University Housing Services

Job Summary

This position is responsible for management of varying housing systems utilized for contract creation, database management, residential curriculum, and campus security. A successful candidate would quickly learn how these different systems interact with one another and with university wide technology. This individual will represent us in campus wide technology projects that affect the university and housing residents specifically.

Additional Information

University Housing Services has about 5800 student spaces in a combination of residence halls and apartment complexes. There is a collaborative relationship between residence hall/apartment staff, assignments team members, and campus partners to promote student success and address housing needs.

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$4,420 – $5,746 per month

Required Qualifications

1. High school diploma or equivalent.
2. Any one or any combination totaling two (2) years (24 months) from the following categories:
a. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
 - 30 semester hours equals one (1) year (12 months)
 - Associate’s Degree (60 semester hours) equals eighteen months (18 months)
 - 90 semester hours equals two (2) years (24 months)
 - Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
b. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.

Preferred Qualifications

1. Basic understanding of Structured Query Language (SQL)

Work Hours

Core hours are Monday through Friday, 8am - 4:30pm. Occasional evenings and weekends required.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Effectively communicate on a daily basis.

Proposed Starting Date

August 2025

Required Applicant Documents

Resume
Cover Letter
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university transcripts (may be unofficial) to qualify for