Housing Assistant

Job Description

Under the general supervision of the Assistant Housing Manager, with some latitude for independent judgement and decision-making, selected candidate will work to process service requests for new owners and new buildings; ownership changes; payee changes; address changes and verifications; updating vendor and building profiles; suspensions and reinstatements; respond to information requests, emails and correspondences; and collaborate with other units and outside entities, landlords and tenants to ensure timely and accurate processing of requests.

Specific duties shall include but not limited the following.

1. Review and complete new vendors and buildings.
2. Review and complete ownership changes.
3. Review and complete payee changes.
4. Review and complete vendor address changes and verifications.
5. Review and complete vendor profile updates.
6. Review and complete building profile updates.
7. Suspend and reinstate buildings.
8. Create and process payment adjustments.
9. Inform landlords of Housing Authority rules, regulations, and requirements.
10. Review and process information requests and correspondences.
11. Assist with identifying system issues; and suggest enhancement to improve operations.
12. Prepare data reports.
13. Answer the Vendor Change Unit hotline and verify bank information.
14. Perform vendor outreach to obtain corrections, information, etc
15. Perform other duties as assigned.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL/TEMPORARY BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Additional Information:
1. For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity.
2. For NYCHA employees: this vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However, employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
3. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

HOUSING ASSISTANT (HA) - 80201

Qualifications

A baccalaureate degree from an accredited college; or

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in “1” above; or

A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.