Housekeeping Floor Supervisor - Luxor

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Housekeeping Supervisor, you are an essential part of guest experience. Your dedication to providing top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

• Provide direction and support to GRA’s, and Housepersons, achieving the highest cleanliness standards of rooms, and hallways in alignment of company standard

• Foster a collaborative team environment, ensuring superior guest experience

• Facilitate meetings with team members to provide personalized performance feedback, recognize professional achievements, and address concerns

• Assist in leading the implementation of policies, operating procedures, training, and adherence to legal requirements, and collective bargaining agreements

• Ensure each GRA completes the number of credits required and inspect guest rooms daily to ensure Guest Room Attendants are conforming to the sanitation requirements of health laws and standards

• Maintains records including repairs needed, lost and found items, and quality of work completed by employees

• Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards

• Submit required number of hallway evaluations to the Assistant Housekeeping Manager and report all work orders to status and any follow required

• Respond to guest complaints in a professional and timely manner, achieving positive resolutions

• Completes daily worksheets, reports accurately and in a timely manner

• Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift

• Assist in projects assigned by the Asst Housekeeping Manager

• Meet productivity standards for your position ensuring each

THE IDEAL CANDIDATE: 

• Must be a minimum of 21 years of age

• Has a High School Diploma, GED or equivalent

• 2+ years of prior relevant experience in Housekeeping

• Has housekeeping leadership experience within a hotel or resort

THE PERKS & BENEFITS:  

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11175

Are you ready to JOIN THE SHOW? Apply today!