Hotel Front Desk Supervisor

Front Desk Supervisor

We’re looking for a service-driven Front Desk Supervisor who leads by example and creates exceptional guest experiences.

In this role, you’ll work alongside the Front Office team to ensure smooth daily operations while delivering a true “WOW” experience from check-in to check-out.

Responsibilities:

• Greet and engage guests, proactively addressing needs and resolving concerns

• Train and support front desk team members

• Lead by example in service, professionalism, and teamwork

• Ensure accurate reservations, billing, and guest communications

• Step in during busy periods and handle challenges with confidence

Qualifications:

• Previous front desk or hospitality leadership experience

• Strong communication and problem-solving skills

• Positive, hands-on leadership style

• Ability to thrive in a fast-paced environment

If you’re passionate about hospitality and ready to elevate both guest and team experiences, we’d love to hear from you.

Perks & Benefits:

• Medical, Dental, and Vision after a short waiting period 
• Generous Paid Time off after a short waiting period 
• 401K 
• Sell-out incentives
• Employee parking 
• Employee Referral Program 
• Gym Membership
• Travel perks 

Pay: 

• Starting at $22.00 per hour based on experience

Schedule:

• Morning and evening availability
• Weekends and Holidays
• Schedule to be discussed in the interview