Hospice RN Case Manager

Position Title: Hospice RN Case Manager
FLSA Status: Exempt

Job Summary:

The Hospice RN Case Manager coordinates and manages the care of terminally ill patients, ensuring they receive comprehensive and compassionate support throughout their end-of-life journey.

Duties and Responsibilities:

1. Patient Assessment and Care Planning (25%)
   • Conduct initial and ongoing assessments to evaluate patients’ physical, emotional, and spiritual needs.
   • Develop personalized care plans in collaboration with the patient, family, and interdisciplinary team.
   • Review and update care plans based on changes in patient condition and goals of care.
2. Care Coordination (20%)
   • Serve as the primary point of contact for patients, families, and caregivers.
   • Coordinate services and resources to ensure continuity of care.
   • Facilitate communication among healthcare providers and community agencies involved in patient care.
3. Clinical Documentation, Reporting and Team Collaboration (15%)
   • Maintain accurate and up-to-date clinical records, including patient assessments, care plans, and progress notes.
   • Ensure compliance with regulatory standards and hospice policies.
   • Participate in interdisciplinary team meetings to discuss patient care plans and progress.
   • Collaborate with other team members, including nurses, physicians, social workers, and chaplains, to provide holistic care.
4. Patient and Family Education (15%)
   • Educate patients and families about disease progression, symptom management, and end-of-life care options.
   • Provide emotional support and guidance to help patients and families cope with grief and loss.
5. Pain and Symptom Management (10%)
   • Monitor and manage symptoms to promote comfort and quality of life.
   • Coordinate with physicians and other healthcare providers to adjust medications and treatments as needed.
6. Compliance and Training (10%)
   • Follow infection control guidelines and maintain privacy rules and regulations as per HIPAA.
   • Attend all meetings and complete in-services and mandatory training.
   • Provide exceptional customer service and high-quality care by showing compassion and empathy towards patients and their families.
7. Performs other related duties as assigned (5%):

Qualifications:

• Education: Completion of an accredited Registered Nurse (RN) program.
• Licensure: Current RN license in the state of practice. Certification in Hospice and Palliative Care Nursing (CHPN) preferred. Must possess and maintain current CPR certification.