Homeless Outreach Supervisor

JOB LOCATION

15151 E Alameda Pkwy Aurora, Colorado 80012-1555

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to be commensurate with experience

The hiring range for this position is $65,525 - $81,906/annually

The full salary range for this position is $65,525 - $102,383/annually

The deadline to submit applications is December 7, 2025. The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice. 

OVERVIEW OF POSITION

 

The Homeless Outreach Supervisor leads the homeless outreach team in addition to managing cooling stations, creating team protocols, running meetings, training staff, and coordinating with community partners. 

 

PRIMARY DUTIES & RESPONSIBILITIES 

 

• Provide ongoing supervision to outreach case managers and homeless program coordinator. This may specifically  involve a review of case plans, Homeless Management Information System (HMIS) case notes, and other documentation within case files 

• Oversee the hiring, training, career development, evaluation, and discipline of staff 

• Provide crisis response support to staff as appropriate and serves a pivotal role in guiding planning activities 

• Adapt supervision of service provision based upon revolving needs of community, emergency abatements, and other emergent situations 

• Troubleshoot barriers that arise, with teams and individually 

• Ensure effective oversite of Navigation Campus services 

• Coordinate maintenance of division fleet 

• Responds to Access Aurora requests in a timely manner 

• Respond to community and inter-departmental reports on homeless encampments. 

• Develop and coordinate strong inter-sector collaboration with both internal and external partners that have a touch point with people experiencing unsheltered homelessness 

• Coordinate A@H Outreach and Data committees to foster a strong community-based trauma-informed outreach response. Including providing appropriate trainings and learning sessions 

• Assist as needed in coordinating annual Point in Time (PIT) count 

• Work with A@H collaborative as needed 

• Assist with homeless NOFO process. 

• Eva