Home Care Inside Sales Representative

THIS IS A 100% REMOTE POSITION, BUT EMPLOYEE MOST RESIDE IN CALIFORNIA
We're on the lookout for a dynamic and compassionate Care Advisor to join our team at Tandem Care. If you thrive on engaging with seniors and their families, are passionate about sales and making a difference, and have a knack for crafting personalized care solutions, you might be the perfect fit for us!
We need someone who is solution-oriented, highly organized, and loves the challenge of converting prospects into satisfied clients.

About the Role:

• The Care Advisor is the voice of our innovative home care approach and should be an expert on our services.
• Engage with families who inquire about setting up caregiver services.
• Diligent outreach and follow up regularly with leads.
• Understand a lead's care needs and situation and craft personalized care programs
• Guide the client through the process of setting up care.

The Ideal Candidate:

• Loves Interaction: Your role is primarily phone-based, but you will also use text and email to engage with prospective clients. You should enjoy speaking with people and building relationships.
• Is Empathetic and Confident: You need to exude an aura of expertise and empathy, ensuring families feel understood and confident in the care solutions you propose.
• Is Highly Organized: With a mix of inbound and outbound calls, you must be able to follow up diligently, keep meticulous records, and use CRM tools effectively to track progress.
• Communicates Our USP: Clearly articulate Tandem Care's unique selling propositions, how we differ from traditional care agencies, and why our approach benefits families.

Requirements:

• Requirements:
• Must live in California.
• At least 2 years of experience in a similar inside sales role (call center or similar).
• At least 1 year of experience in senior care (assisted living or home care/caregiving preferred).
• Bilingual (English/Spanish) preferred.

About Tandem Care: At Tandem Care, we're challenging the status quo of a home care industry that has become outdated, unaffordable, and inefficient. We believe the traditional model of home care does not adequately serve the needs of today's seniors and other older adults. Our mission is rooted in the belief that everyone deserves to lead a life marked by autonomy and dignity. To achieve this, we have pioneered a task-oriented, community-focused care service that is both flexible and responsive. Our innovative approach allows clients to receive precisely the care they need, when they need it, with visits starting from as little as 45 minutes and no minimum requirements. This flexibility helps our clients stay at home longer and safer, promoting independence rather than dependence. By breaking away from the conventional, one-size-fits-all model, Tandem Care stands as a community partner committed to empowering individuals to live life on their own terms.
This position is not just a job—it's a mission for the passionate, the ambitious, and the driven. If you are ready to take on this challenge and make a significant impact in the world of home care, we want to hear from you.